1-5-1 Nakase Mihama-ku Chiba 261-8515 Japan Company Perspectives: Customers prefer to shop at ÆON because they believe there is no better source for their daily necessities that so thoroughly addresses very real concerns for product reliability and food safety. Our private-brand TOPVALU products are carefully selected with all of these customer needs in mind, to support a healthy, worry-free and…
Centre Tower, The Whitgift Centre Croydon, Surrey CR9 1WE United Kingdom Company Perspectives: The Allders Aims: We aim to be recognised as a leader among department stores and edge-of-town retailers and build a successful and profitable business producing sustained growth for our shareholders and our people. We are constantly striving to achieve and maintain the highest standards of service to o…
709 East South Temple Salt Lake City, Utah 84102-1205 U.S.A. Company Perspectives: The mission of American Stores Company is to be the premier, national, food and drug retailer, that understands and surpasses our customers' expectations for service, value, and convenience. Our success is directly dependent on our people who must work together as associates to fulfill this mission. Built largely t…
2418 Main Street Rocky Hill, Connecticut 06067 U.S.A. Company Perspectives: The Ames mission is to provide quality products for family and home at discount prices; provide a convenient and efficient shopping experience; achieve a sustainable competitive advantage; build and sustain strong supplier partnerships. Ames Department Stores, Inc. is one of the largest discount retailers in the United St…
ASDA House Southbank Great Wilson Street Leeds LS11 5AD United Kingdom Company Perspectives: Our mission is to be Britain's best value fresh food and clothing superstore, meeting the weekly shopping needs of ordinary working people and their families who demand value. In the late 20th-century race to fill Great Britain with large, brightly decorated supermarkets, ASDA Group plc has the unique dis…
Fuggerstrasse 11 D-33689 Bielefeld Germany Company Perspectives: Today as in the past AVA has pledged itself to providing consumers with low-price and quality; employees with secure employment which offers opportunities for a good salary and promotion; and shareholders with the chance to participate appropriately in its positive development. Active throughout Germany and in the Netherlands, AVA A…
Tungoetu 6 Reykjavik 101 Iceland Company Perspectives Baugur Group's main policy is to focus on investments in the retail, service and real estate sectors, in Iceland and northern Europe. The company seeks out shares in companies that have a strong market position yet also have the potential for further growth. Baugur Group looks primarily to companies whose operations have thus far been a succes…
2801 West Tyvola Road Charlotte, North Carolina 28217 U.S.A. Company Perspectives: "The mission of Belk corporations and their stores is to be the leader in their markets in selling merchandise that meets customers' needs for fashion, quality, value and selection; to offer superior customer service; and to make a reasonable profit. Reflecting the beliefs of the founders of the various Belk corpor…
Marylebone House 129-137 Marylebone Road London NW1 5QD England Known for more than 50 years as British Home Stores, Bhs plc ranks among the United Kingdom's largest department store chains. Since its foundation in the late 1920s, this company has haltingly evolved from a variety store focused exclusively on price into a department store with a strong emphasis on apparel. Bhs's 186 outlets (135 c…
770 W. Goodale Boulevard Columbus, Ohio 43212 U.S.A. Big Bear Stores Co., a wholly owned subsidiary of Penn Traffic Co., is a regional grocery chain operating 65 supermarkets, principally in Ohio, but also in West Virginia. The company also operates 17 department stores and 12 Big Bear Plus stores, which are combination department/grocery stores. Shortly after King Kullen launched the supermarket…
300 Phillipi Road Columbus, Ohio 43228-0512 U.S.A. Company Perspectives: We are the nation's largest broadline closeout retailer. The Company's goal is to build upon its leadership position in closeout retailing, a growing segment of the retailing industry, by expanding its market presence in both existing and new markets. The Company believes that the combination of its strengths in merchandisin…
176 Main Street Florida, New York 10921 U.S.A. Operator of a leading supermarket chain in the northeastern United States, Big V Supermarkets, Inc. owns 32 grocery stores in New Jersey, New York, and Pennsylvania that operate primarily under the ShopRite name. Big V began as a family-owned business with one store, then grew robustly under the guidance of the founders' son, J. Arthur Rosenberg, who…
1000 3rd Avenue New York, New York 10022 U.S.A. Bloomingdale's Inc. operates 15 premier department stores in nine U.S. states, bringing in a total of approximately $1.1 billion in annual revenues. Famous for its glamorous flagship store in uptown Manhattan, Bloomingdale's traditionally caters to an upscale, trendy crowd. In the 1970s and 1980s, the store's flashy merchandise displays and intensel…
101 New Bond Street London W1S 1SR United Kingdom Company Perspectives: A dedicated team of specialists, professionals and administrators in each Bonhams location seeks, by commitment to client service and integrity, to establish Bonhams as the prime auction house of choice for buyers and sellers worldwide. Bonhams 1793 Ltd. is one of the world's oldest and the third largest and fastest-growing a…
4500 Perkiomen Avenue Reading, Pennsylvania 19606 U.S.A. Company Perspectives: Boscov's Department Store, Inc., delivers exceptional satisfaction to millions of the most discerning customers each year by blending state-of-the-art technological support with customer friendly service within a tastefully fashionable environment. Whether shopping over the web or 'just browsing' through one of its ful…
1 Bradlees Circle Braintree, Massachusetts 02184 U.S.A. The Bradlees Discount Department Store Company is a leading discount retailer in the Northeast. The company operates 136 department stores in nine states stretching from Maine to Virginia. Founded in Connecticut, Bradlees allied itself early on with a grocery store chain, and it remained a subsidiary of this company up until the early 1990s.…
1600 West South West Loop 323 P.O. Box 1411 Tyler, Texas 75710 U.S.A. Company Perspectives: Brookshire's is one of today's most respected grocery chains, with its stores operating under the same philosophy today as always--that of offering exceptional customer service and providing the cleanest stores in town while maintaining a reputation for being an innovative trend setter. The Brookshire Groc…
20 Glover Ave. Norwalk, Connecticut 06856-5620 U.S.A. Caldor Inc. is a leading retailer of upscale discount goods in the northeastern United States. Through its chain of Caldor discount stores, the company sold nearly $2.5 billion worth of goods and employed a work force of more than 20,000 in 1994. Caldor expanded rapidly beginning in the early 1980s to become the fifth largest discount chain in…
331 West Wisconsin Avenue Milwaukee, Wisconsin 53203 U.S.A. Carson Pirie Scott & Company is a regional department store chain, operating 51 stores in Illinois, Indiana, Minnesota, and Wisconsin. The company is a combination of several smaller department store chains, all with long ties to midwestern cities. Its key markets are Chicago, Milwaukee, and central Illinois, and in these three areas it …
8 King Street, St. James's London SW1Y 6QT United Kingdom Company Perspectives: Christie's success as an auction house is fueled by its two most important assets: renowned expertise and exemplary customer service. Christie's has hundreds of specialists with years of experience evaluating and researching thousands of objects in their respective areas. Many are distinguished lecturers and authors; …
The Crystal Building Langston Road Loughton, Essex IG10 3TH United Kingdom Company Perspectives: Clinton Cards offers the most extensive range of quality greetings cards, gift dressing and plush merchandise available in any high street. This is especially so at seasonal times such as Valentine's Day, Mother's Day, Father's Day, Christmas and Easter. Clinton's has taken the lead in offering cards …
800 Toorak Road Tooronga Victoria 3146 Australia Company Perspectives: Coles Myer Ltd. will create benefits for its stakeholders--its customers, staff, suppliers and shareholders--by being the best retailer in every market in which the company operates. We will achieve this goal by: Meeting customer needs through dynamic, innovative, retail businesses which are leaders in value and service. Recru…
201 Clay Street Oakland, California 94607 U.S.A. One of the leading direct-import retailers in the United States, Cost Plus, Inc. operates approximately 70 Cost Plus World Market stores, which specialize in home furnishings imported from more than 50 countries in Europe, Asia, and Africa. With the inventory of a specialty retailer and the prices of a mass merchandiser, Cost Plus built its reputat…
999 Lake Drive Issaquah, Washington 98027 U.S.A. Company Perspectives: Costco is able to offer lower prices and better values by eliminating virtually all the frills and costs historically associated with conventional wholesalers and retailers, including salespeople, fancy buildings, delivery, billing and accounts receivable. We run a tight operation with extremely low overhead which enables us t…
210 Broadway East Cuyahoga Falls, Ohio 44222 U.S.A. Company Perspectives: Our mission is to provide superior convenience and service to help make our customers' lives easier. Dairy Mart Convenience Stores, Inc. is one of the largest convenience store chains in the United States with approximately 600 stores in seven states in the Midwest and Southeast. In the late 1990s, the company pursued domin…
86-108 Castlereagh Street Sydney NSW 2000 Australia Company Perspectives: Moving forward, we are focusing on leveraging our core department store strengths into ongoing value and returns for shareholders. Our objective is to restore the investment fundamentals of the Company by positioning David Jones as a well-defined and brand oriented retail department store which delivers consistent, strong y…
777 Nicollet Mall Minneapolis, Minnesota 55402 U.S.A. Dayton Hudson Corporation operates the well-known Target discount stores, Mervyn's moderately priced retail stores, and the Dayton's, Hudson's, and Marshall Field department stores in the Midwest. From its impecunious beginnings in 1902 on a small plot of land in Minneapolis, the Dayton Hudson Corporation had grown by the late 1990s to become …
One Welbeck Street London W1A 1DF United Kingdom Debenhams Plc is one of the United Kingdom's longest continuously operating clothing and goods retailers. The company owns and operates nearly 100 department stores, primarily in England. In the British market, Debenhams' annual sales of more than £1.3 billion place it among the country's top five retailers. Founded in 1778, Debenhams operated as …
First Market Tower 525 Market Street, 33rd Floor San Francisco, California 94105-2708 U.S.A. Company Perspectives: From its inception DFS has focused on a specific customer--the international traveler. Hong Kong-based DFS Group Ltd. is the world's largest retailer of duty-free merchandise, specializing in luxury brands and primarily catering to Japanese tourists. DFS operates approximately 150 st…
1600 Cantrell Road Little Rock, Arkansas 72201 U.S.A. Company Perspectives: At Dillard's, respect for our customers is paramount. Building enduring relationships with customers has, in large measure, accounted for our steady growth and continued financial success. Experience has shown that we can best earn their trust by always emphasizing value. Based in Little Rock, Arkansas, and located throug…
P.O. Box 1266 Hutchinson, Kansas 67504-1266 U.S.A. Dillon Companies Inc. is one of the largest owners and operators of convenience stores in the United States. Dillon, which functions as an autonomous, wholly owned subsidiary of The Kroger Co., operated about 230 supermarkets and 940 convenience stores going into the mid-1990s. Conservative, intelligent management helped the company to grow stead…
500 Volvo Parkway Chesapeake, Virginia 23320 U.S.A. Company Perspectives: While we are committed to innovation and improvement, certain things never change. Our emphasis on merchandise quality remains paramount. Dollar Tree Stores, Inc. is a leading discount variety store in the United States. With their merchandise priced at one dollar, the company's stores offer a wide assortment of general goo…
Beaux House Beaux Lane Mercer Street Lower Dublin 2 Ireland Company Perspectives: Dunnes Stores is an Irish, family owned, mass market retailer in food and textiles whose customer offer since the company was founded has been based on the principles of very competitive pricing, good quality products and choice. These principles are encapsulated in the words 'Better Value' for which Dunnes Stores h…
2005 Hamilton Ave., Suite 204 San Jose, California 95125 U.S.A. Company Perspectives: eBay is The World's Online Marketplace. Founded in 1995, eBay created a powerful platform for the sale of goods and services by a passionate community of individuals and businesses. On any given day, there are millions of items across thousands of categories for sale on eBay. eBay enables trade on a local, natio…
10401 Old Monroe Road Matthews, North Carolina 28105 U.S.A. Company Perspectives: We strive to grow our base of loyal and satisfied customers by offering convenience and great values, to grow our assortment of nationally advertised name brand merchandise, and to improve quality standards to bring greater value to our customers. Family Dollar Stores, Inc., is a chain of discount stores that offer …
18718 Borman Avenue Detroit Michigan 48228 U.S.A. Company Perspectives Farmer Jack's mission is to be the "Supermarket of Choice" ... the place where people choose to shop, choose to work, and choose to invest. We will provide goods and services to our targeted customers through the concerted efforts of motivated and dedicated employees. As a result of our sustained effort to successfully achieve…
690 E. Lamar Boulevard, Suite 400 Arlington, Texas 76011 U.S.A. Company Perspectives: First Cash Financial Services, Inc. is a leading provider of specialty consumer finance products. First Cash Financial Services, Inc. operates one of America's largest chains of pawnshops and check cashing/short-term advance stores, found in 11 states and Mexico. The Arlington, Texas company (as of March 2003) o…
2 pl. Républic 92300 Levallois-Perret France The FNAC chain of retail stores is France's leading purveyor of what the company refers to as "cultural goods." The largest part of FNAC's revenues comes from sales of books and recorded materials (principally compact discs, but including cassettes, vinyl records, and prerecorded videocassettes); in fact, FNAC has captured 24 percent of all music reco…
2110 Executive Drive Post Office Box 1330 Salisbury, North Carolina 28145-1330 U.S.A. Food Lion, Inc. is the seventh-largest supermarket chain in the United States. The company operates more than 1,070 stores in 14 states, primarily in the Southeast but also extending to the mid-Atlantic region as far north as Pennsylvania and to the Southwest as far as Texas. Food Lion enjoyed rapid growth avera…
3800 Southeast 22nd Avenue Portland, Oregon 97202 U.S.A. Company Perspectives: An important part of Fred Meyer's competitive advantage is its emphasis on national brand products, such as Levi's, Jockey, Arrow, Vanity Fair, Columbia Sportswear, Nike, Keds, Kitchen Aid, Krups, Sony, Pioneer, Kohler, and Makita. Also included are many private-label products that offer high-quality alternatives at lo…
19411 Atrium Place, Suite 170 Houston, Texas 77084 U.S.A. Company Perspectives: An outing to Garden Ridge is more than just a shopping trip. It is a unique adventure into a friendly, entertaining atmosphere that fulfills customers' emotional needs for home decorating. The company's buyers and merchandising staff recognize that the home is more than just a place to live. Our stores stimulate home …
15810 Indianola Avenue Rockville, Maryland 20855 U.S.A. Company Perspectives: Goodwill Industries will enhance the quality and dignity of life for individuals, families, and communities on a global basis, through the power of work, by eliminating barriers to opportunity for people with special needs, and by facilitating empowerment, self-help, and service through dedicated, autonomous local organ…
1 Howick Place London SW1P 1BH United Kingdom Company Perspectives: We have laid the foundations for sustained long-term growth--through our programme of refurbishments, our plans for new stores, our continuing focus on international designer brands, and our ever-greater understanding of customers' needs. House of Fraser PLC bills itself as the United Kingdom's leading retailer of designer brands…
401 Bay Street, Suite 500 Toronto, Ontario M5H 2Y4 Canada Company Perspectives: The Company aims to develop its human and material resources and capitalize on its experience in merchandising to anticipate and satisfy the needs of customers for the goods and services they seek at fair prices, and thereby earn a satisfactory return for its shareholders. Canada's number one department store retailer…
14005 Live Oak Avenue Irwindale, California 91706 U.S.A. A respected operator in the southern California supermarket industry, Hughes Markets, Inc. operates a chain of grocery stores in the greater Los Angeles area. For 45 years Hughes Markets was privately owned and family-operated, but in 1997 the company was acquired by Quality Food Centers, Inc., a Seattle, Washington-based supermarket chain.…
Post Office Box 6676 Asheville, North Carolina 28816 U.S.A. Ingles Markets, Inc. is a regional supermarket chain with 188 stores in North Carolina, South Carolina, Georgia, Virginia, Tennessee, and Alabama. Most stores are located in rural areas, small towns, or suburban communities within 250 miles of the firm's headquarters/distribution center in Asheville, North Carolina. Ingles Markets also o…
3-14-1, Shinjuku Shinjuku-ku Tokyo 160-8011 Japan Isetan Company Limited is one of Japan's leading department store companies, particularly noted for its merchandising strength in the area of high-fashion apparel for women in their 20s and 30s. It has compensated for its comparatively late entry into the field by innovation and niche-building, establishing itself as a fashion leader through sophi…
6501 Legacy Drive Plano, Texas 75024-3698 U.S.A. Company Perspectives: Throughout our organization we're making progress in ensuring a common understanding of who we are, the customers we target, and our place in today's competitive landscape. We know that our business is about selling fashion at value prices. Our opportunity is to make sure that we have fashionable, high-quality merchandise at g…
3333 Sargent Road Jackson, Michigan 49201 U.S.A. Jacobson Stores Inc. operates specialty department stores catering to upscale shoppers with sophisticated tastes. Located in affluent communities throughout Michigan, Indiana, Kansas, Kentucky, Ohio, and Florida, Jacobson's stores feature fashion apparel for men, women, and children, as well as home furnishings and a wide selection of crystal, chin…
71-80 Victoria Street Wolverhampton, West Midlands WV1 3PQ United Kingdom Company Perspectives: As a department store our main purpose is to provide you with an extensive range of well-chosen, good value merchandise, and to offer this to you in attractive surroundings supported by pleasant and efficient service with complete integrity. James Beattie plc, which operates the Beatties department sto…
171 Victoria Street London SW1E 5NN United Kingdom Company Perspectives: The Partnership's ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business. Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards—profit, knowledge and power. John Lewis Partners…
1194 Prospect Avenue Westbury, New York 11590 U.S.A. King Kullen Grocery Co., Inc. is a regional supermarket chain centered on Long Island, with 45 stores in 1995. Often described as the world's first supermarket chain (and recognized by the Smithsonian Institution as America's first supermarket), it was founded by Michael J. Cullen in 1930 and, in the mid-1990s, was still owned and operated by h…
3100 West Big Beaver Road Troy, Michigan 48084-3163 U.S.A. Company Perspectives: We expect Kmart will emerge from the Chapter 11 process as a much stronger company poised for profitability and growth. Kmart Corporation, which entered 2002 as the second largest U.S. discount retailer (behind Wal-Mart Stores, Inc.) with over 2,100 outlets in 50 states, Guam, Puerto Rico, and the Virgin Islands, onc…
N56 W17000 Ridgewood Drive Menomonee Falls Wisconsin 53051-5660 U.S.A. Company Perspectives Kohl's mission is to be the leading family-focused, value-oriented, specialty department store offering quality exclusive and national brand merchandise to the customer in an environment that is convenient, friendly and exciting. Kohl's Corporation is one of the largest discount department store chains in …
Warren Drive Prestatyn Clwyd LL19 7HU United Kingdom The first and most successful grocery discounter to operate in the United Kingdom, Kwik Save developed the highly popular--and profitable--retailing strategy of selling a limited range of branded products very cheaply. This strategy, made possible through a combination of low overheads and strict central control, has resulted in a network of we…
5770 Miami Lakes Drive Miami Lakes, Florida 33014-2418 U.S.A. L. Luria & Son, Inc. is a century-old, Florida-based retailer of jewelry, gifts, housewares, and electronics. Jewelry sales account for 44 percent of Luria's sales; tabletop items, giftware, clocks, and the like account for 38 percent; and consumer electronics, including cameras and home office equipment, and housewares, including lugg…
1309 Mount Eustis Road Littleton New Hampshire 03561-3734 U.S.A. Company Perspectives We've been making collecting fun and easy for collectors since 1945. Our goal is to provide collectors with the largest selection of coins and paper money in the widest range of grades, along with useful collector supplies and accessories--all of it backed with friendly, knowledgeable and dependable service. Bas…
Northern California Division 1701 Marina Boulevard San Leandro, California 94577-4202 U.S.A. Southern California Division 6565 Knott Avenue Buena Park, California 90620 U.S.A. Lucky Stores, Inc. is a wholly owned subsidiary of American Stores Company, one of the largest food and drug retailers in the United States. American Stores is now a division of Albertson's, the number two ranked company am…
4100 W. 50th Street Second Floor Edina, Minnesota 55424 U.S.A. Lund Food Holdings, Inc. is the parent company of Minnesota-based retail grocery stores Lunds, Inc. and Byerly's, Inc. The two high-quality grocers, which had been competitors in the Twin Cities for nearly 30 years, were merged in 1997 to form a 19-store chain with annual sales estimated at $400 million. Lund's Roots: The 1920s Throug…
2430 E. Del Amo Boulevard Dominguez, California 90220-6306 U.S.A. When many manufacturers need to unload products--discontinued items, production overruns, canceled orders, inventory liquidations, etc.--they turn to Mac Frugal's Bargains - Closeouts Inc. to take that stock off their hands quickly, usually quietly, and always cheaply. Mac Frugal's is California's--and one of the country's--largest…
Michael House 37-67 Baker Street London W1A 1DN United Kingdom Company Perspectives: Marks & Spencer's unique retailing formula is proving successful in an increasing number of markets around the world. Our strategy is to accelerate expansion overseas while continuing to exploit the many opportunities for growth here in the U.K. Marks and Spencer p.l.c. is the largest retailer in the United Kingd…
900 Lightpost Way Morgan Hill, California 95037 U.S.A. Company Perspectives: The mission of Media Arts Group, Inc. is to create the preeminent visual content management company in the world and to change the way people look at art through the development of life-affirming, emotionally uplifting images, and message driven products, rooted in traditional family values. With our successful business …
621 Southwest 5th Avenue Portland, Oregon 97204 U.S.A. One of the oldest retail chains in the Pacific Northwest, Meier & Frank Co. operates eight department stores in four markets, serving customers in the Portland, Oregon-Vancouver, Washington area, and in three other Oregon cities: Eugene, Salem, and Medford. For a century, the company was owned and operated by the Meier and Frank families. In …
2929 Walker Avenue N.W. Grand Rapids, Michigan 49504-9428 U.S.A. Company Perspectives: At Meijer our goal is to offer our customers the best possible value on the products and services they desire, and to do so more effectively than anyone else. To achieve our goal, we begin with these beliefs: we believe in upholding the dignity and self-respect of our Meijer people, guests and vendors; we belie…
9450 Seward Road Fairfield, Ohio 45014 U.S.A. Mercantile Stores Company, Inc., a traditional department store retailer, operates over 100 primarily fashion apparel stores and 15 home fashion stores, most of which are mall-based, in 17 states. The stores operate under 13 names, with regional store groups: Bacons, McAlpin's, Lion, and Root's (Mercantile East); Gayfers and J.B. White (Mercantile Sou…
4-1, Nihombashi Muromachi 1-chome Chuo-ku, Tokyo 103-01 Japan Mitsukoshi Ltd., Japan's largest department store company, is a leader of the Mitsui group, which is second only to Mitsubishi among Japan's powerful financial-commercial-industrial combines. Mitsui group companies maintain a minority share in Mitsukoshi, an independent company with its own network of stores, restaurants, travel agenci…
4-1, Nihombashi Muromachi 1-chome Chuo-ku, Tokyo 103-8001 Japan Company Perspectives: We strive to be a high-quality retail business and a highly profitable company, which will lead to the creation of a high-quality retail group. As Japan's largest department store company, Mitsukoshi Ltd. maintains approximately 130 locations, both domestic and international, with stores across Japan and in the …
Montgomery Ward Plaza Chicago, Illinois 60671 U.S.A. Montgomery Ward & Co., Incorporated is a national retailer with more than 400 stores in 43 states. It is the ninth-largest U.S. retailer and the largest privately held retailer in the country. The company operates a number of retailing concepts, including the flagship Montgomery Ward stores, which contain up to five specialty departments: Elect…
4209 Technology Drive Fremont, California 94538 U.S.A. Natural Wonders Inc. operates a chain of mall-based specialty gift stores that sell products related to the appreciation and enjoyment of nature and science. Merchandise ranges from jewelry and wind chimes to telescopes and games, and the stores are targeted toward upper-middle income adults and children. Natural Wonders was operating 145 sto…
3280 Virginia Beach Boulevard Virginia Beach, Virginia 23452-5724 U.S.A. Company Perspectives: From enlistment through retirement, throughout their careers and throughout the years, we have been there for our Sailors, and we are here today. With 123 Navy Exchanges, 218 Ships Stores, 112 uniform shops and 42 Navy Lodges, we continue to serve the worldwide Navy Community. We are where our customers…
1618 Main St. Dallas, Texas 75201 U.S.A. The name Neiman Marcus is practically synonymous with upscale retailing in the United States. In the mid-1990s, Neiman Marcus Co. operated as a division of the Neiman Marcus Group, which included Bergdorf Goodman, another high-end retail operation, and Contempo Casuals, a 247-store chain catering to the needs of younger working women. The Neiman Marcus div…
3188 Northwest Aloclek Drive Hillsboro, Oregon 97124 U.S.A. Company Perspectives: Norm Thompson is committed to having a positive impact on the environment. Our goal is to prove that sustainability is the right thing to do for the planet--and for commerce. We will, therefore, ensure that the choices we make in our day-to-day business take into account the environment around us, as well as our sta…
2200 Old Germantown Road Delray Beach, Florida 33445 U.S.A. Company Perspectives: Office Depot's mission is to be the most successful office products company in the world. We will achieve success by an uncompromising commitment to: A) superior customer satisfaction--a company-wide attitude that recognizes that customer satisfaction is EVERYTHING; B) associate-oriented environment--an acknowledgem…
2200 Old Germantown Road Delray Beach, Florida 33445-8223 U.S.A. Company Perspectives: At Office Depot, we strive to be a compelling place to work, shop and invest. We maintain an unwavering commitment to creating an inclusive environment throughout our company where all people are valued and respected for their unique perspectives, contributions, beliefs and cultural heritage. Office Depot, Inc.…
8800 F Street Omaha, Nebraska 68127 U.S.A. Owner of a leading discount general merchandise chain, Pamida Holdings Corporation operates 181 stores in 15 midwestern, north central, and Rocky Mountain states. From its inception, Pamida targeted small, rural communities as the preferred location for its discount stores, quickly expanding into trading areas with populations below 15,000. Able to expan…
400 Commons Ways Rockaway, New Jersey 07866 U.S.A. Company Perspectives: With an unparalleled selection of party merchandise and everyday discounts of up to 50% off manufacturer's suggested retail pricing, Party City is the one-stop shopping place for all your party needs. Party City Corporation is the top U.S. chain of superstores dedicated to a one-stop approach to retailing party goods. The Ro…
301 Blair Road Woodbridge, New Jersey 07095-0915 U.S.A. The largest retailer in the Northeast operating under a single trade name, Pathmark Stores, Inc. had 145 supermarkets in New York, New Jersey, Pennsylvania, Connecticut, and Delaware in March 1997. Sixty-six of these stores were in New Jersey, many of them within the confines of the New York City and Philadelphia metropolitan areas. Pathmark…
1 Peebles Street South Hill, Virginia 23970-5001 U.S.A. Company Perspectives: Peebles will strive to be the specialty department store that its target customers think of and shop at first for popular brands of fashionable apparel, accessories, shoes, and home fashions at popular to moderate price points in a conveniently located store and experience superior customer service, typified by its frie…
100 Brinson Road Vidalia, Georgia 30474 U.S.A. Food retailer Piggly Wiggly Southern, Inc. is an immediate subsidiary of Bruno's Inc., a food and drug chain company which operates and leases food, drug, and liquor stores in five southeastern states, with the heaviest concentration in Alabama, Georgia, and Florida. Bruno's acquired Piggly Wiggly Southern in 1988, adding it to its FoodMax, Food Worl…
10112 Northeast 10th Street Bellevue, Washington 98009 U.S.A. The largest independent supermarket chain in the Seattle/Puget Sound area of Washington State, Quality Food Centers, Inc. (QFC), operates more than 60 supermarkets in western Washington. QFC's stores are open 24 hours and stock a wide breadth of traditional grocery store merchandise, as well as specialty items, such as espresso, flower…
100 Schelter Road Lincolnshire, Illinois 60069-3621 U.S.A. Company Perspectives: By giving our customers uncompromisingly outstanding satisfaction, by being a great marketer of products to business and by operating at the highest degree of efficiency, we will achieve significant growth in sales and profitability. We take great pride in everything we do. Quill Corporation is the largest and most s…
5300 Richmond Road Bedford Heights, Ohio 44146 U.S.A. Riser Foods, Inc., a holding company, controls northeast Ohio's largest grocery chain. This leading retail and wholesale food seller and manufacturer is headquartered in a suburb of Cleveland, Ohio. The company was formed in 1988 through the combination of Fisher Foods, Inc.; Rini Supermarkets; Rego Supermarkets; and American Seaway Foods, Inc…
5918 Stoneridge Mill Road Pleasanton, California 94588-3229 U.S.A. With 1,368 stores in the United States and Canada, Safeway Inc. is the second largest food and drug retailer in the United States, trailing only The Kroger Company. About a dozen major Safeway distribution centers deliver thousands of food and nonfood items, both national and private-label brands, to the company's retail outlets, …
3900 Morse Street Denton, Texas 76208 U.S.A. Company Perspectives: As the largest purveyor of professional beauty supplies in the world, Sally Beauty has more than 2,200 stores that offer the salon professional and the consumer, between salon visits, more than 5,000 salon-quality products for hair, nail, and skin care. Sally Beauty Company, Inc., is the world's leading retail distributor of profe…
608 SW Eighth Street Bentonville, Arkansas 72712 U.S.A. Company Perspectives: Sam's Club is the nation's leading members-only warehouse. We offer our 41 million members exceptional value on name-brand merchandise at "members only" prices for both business and personal use. Sam's Club, a division of discount merchandiser Wal-Mart Stores, is one of the nation's leading operators of members-only war…
2215 Union Avenue P.O. Box 419 Sheboygan, Wisconsin 53082 U.S.A. Company Perspectives: Our mission is to be the premier food distribution organization to our defined market to achieve optimum results for both our customers and the corporation by providing exceptional customer service through a highly efficient distribution network. Schultz Sav-O Stores, Inc., distributes food and other grocery it…
400 Oxford St. London W1A 1AB United Kingdom Company Perspectives: What makes us tick: When we opened, Gordon Selfridge said, 'Selfridges is for everyone.' That still rings true today, coupled with a desire to delight every customer who walks through our doors. One of the grand names in the history of the department store, Selfridges Plc has undergone a facelift in the late 1990s--not only has th…
7100 Service Merchandise Drive Brentwood, Tennessee 37027 U.S.A. Company Perspectives: "We are refocusing with the goal of strengthening our appeal to customers and adding shareholder value. Simply put, our goal is to renew Service Merchandise as a vital force in the retail industry." Service Merchandise Company, Inc. is one of the largest general merchandise chains in the United States. It opera…
700 Pilgrim Way P.O. Box 19060 Green Bay, Wisconsin 54307-9060 U.S.A. Company Perspectives: To us at ShopKo 'Neat Stuff. Neat Store' is more than a catchy saying. At ShopKo, it's how we do business. Since we opened our first store, we've been dedicated to providing customers with the merchandise, service and brands of casual apparel, home, family and health care products that deliver quality and …
115 King Street Stellarton B0K 1S0 Canada Company Perspectives At Sobeys Inc., our focus is clear and steadfast--we are focused on food, driven by our fresh expertise, supported by superior customer service--in the right-sized, right format stores for each individual market we serve. Our passion for food--supported and enabled by processes and tools that engage our people to get the job done well…
1610 Cornerway Blvd. San Antonio, Texas 78219 U.S.A. Solo Serve Corporation is a Texas-based chain of off-priced or discount retail stores offering a wide array of name-brand and other merchandise at prices substantially less than those found at department stores such as J.C.Penney's and Sears or specialty clothing stores. The company's stores are located throughout Texas and Louisiana, and sell …
500 Staples Drive Framingham, Massachusetts 01702-4478 U.S.A. Company Perspectives: Slashing the cost and hassle of running your office! Our vision is supported by our core values: C.A.R.E. Customers--Value every customer. Associates--Support them as valuable resources. Real Communications--share information with people when they need it. Execution--achieve our business goals. Staples, Inc. is th…
2 Place Alexis Nihon 3500 de Maisonneuve West Montreal Quebec H3Z 1Y3 Canada In 1917, Ida Steinberg opened a small grocery store in Montreal, determined to "give customers a little more than they expect." From this modest beginning the Steinberg family created the empire of food stores, department stores, restaurants, and real estate that Steinberg, Inc. is today. Ida's son Sam rented an adjacent…
1000 Nicollet Mall Minneapolis, Minnesota 55403-2467 U.S.A. Company Perspectives: Target Corporation is a growth company focused exclusively on general merchandise retailing. Our principal operating strategy is to provide exceptional value to American consumers through multiple retail formats ranging from upscale discount and moderate-priced to full-service department stores. Target Corporation i…
33 S. Sixth Street P.O. Box 1392 Minneapolis, Minnesota 55440-1392 U.S.A. Company Perspectives: Ever since we opened our first store back in 1962, it's been our goal to offer more fun, more style, and more value than anyone else. At Target, we really want you to "Expect More and Pay Less." But there's more to our success than low prices. We're successful because great people work here. And becaus…
P.O. Box 1910 Akron, Ohio 44309 U.S.A. With its chain of 11 Acme supermarkets, nine Acme SuperCenters (which combine general merchandise and grocery items), and 14 Y-Mart convenience pharmacies, The Fred W. Albrecht Grocery Co. is a leading player in the 19-county northeast Ohio retail food market. Founded before the turn of the twentieth century, the family owned and operated firm has used a str…
611 Olive Street St. Louis, Missouri 63101-1799 U.S.A. Company Perspectives: May is passionate about friendliness. Our associates pride themselves on greeting customers with a smile, providing them with attentive service, and thanking them by name. The May Department Stores Company is the second-leading upscale department store chain operator in the United States, just behind Federated Department…
1618 Main Street Dallas, Texas 75201 U.S.A. Company Perspectives: Our mission is to be the leading specialty retailer of fine merchandise to discerning, fashion-conscious consumers from around the world. We will strive to exceed customer expectations for service, quality and value as we build upon our longstanding tradition of excellence. As we pursue this mission, we are guided by the following …
77 Main Street Winnipeg, Manitoba R3C 2R1 Canada The North West Company, Inc., is the leading seller of food and other general merchandise in small towns across the northern territories of Canada and Alaska. The company runs general stores in more than 100 locations, providing local populations with a wide variety of services. Boasting an illustrious history that began in the colonial era, the No…
650 Davis Street San Francisco, California 94111 U.S.A. Company Perspectives: I started this business in 1977 for one big reason--to have fun! Our company's mission is to share this enthusiasm--to share the fun of discovering all kinds of exciting, well-designed, and technologically advanced products. As The Sharper Image has grown, my passion for new products has grown, too, and today we are an …
1385 Hancock Street Quincy, Massachusetts 02169 U.S.A. The Stop & Shop Companies, Inc. runs the largest grocery chain in New England, with about 200 supermarkets and combination supermarket-general merchandise stores in Connecticut, Massachusetts, New York, and Rhode Island. Stop & Shop is a wholly owned subsidiary of Dutch international food retailer Royal Ahold N.V., the number four supermarket…
320 Plus Park Boulevard Nashville, Tennessee 37217 U.S.A. Company Perspectives: Whether you're caring for a backyard, or a "back 40," we have the products and services to help you get the job done. Both homeowners and farmers can find what they need at Tractor Supply Company. All types of feed, fencing, mowers, tools, work clothing and much, much more, are included in our product offering. Based …
3495 Winton Place Rochester, New York 14623 U.S.A. Travel Ports of America, Inc., operates around-the-clock, full-service travel plazas that provide customers with motor fuel, automotive supplies and repairs, groceries, food service, and motel rooms. These plazas serve both truck drivers and the general public. In 1996 Travel Ports operated 15 full-service travel plazas, a mini-travel plaza, and …
6250 LBJ Freeway Dallas, Texas 75240 U.S.A. Company Perspectives: Tuesday Morning stores sell a wide assortment of first-quality closeout merchandise. The merchandise can generally be described as gift merchandise and primarily consists of dinnerware, china and crystal, gourmet housewares, bathroom, bedroom and kitchen accessories, linens and domestics, luggage, seasonal decorations such as Chris…
2200 East Golf Road Des Plaines, Illinois 60016-1267 U.S.A. United Stationers Inc. is the holding company for United Stationers Supply Co., the largest wholesale distributor of business office products in North America. The company serves as a liaison between manufacturers and retailers, distributing over 25,000 office products ranging from cleaning products to furniture to paper clips. United St…
710 N. Plankinton Avenue Milwaukee, Wisconsin 53203 U.S.A. Value Merchants Inc.'s Everything's A Dollar subsidiary operated more than 250 discount stores throughout the nation going into the mid-1990s. Founded in 1944, the company grew modestly during the first couple decades of its existence. During the late 1980s and early 1990s, however, Value Merchants grew explosively. Its rapid expansion ul…
3401 Gresham Lake Road Raleigh, North Carolina 27615 U.S.A. Company Perspectives: Our mission is to provide our customer the very best values and quality merchandise at "Everyday Low Prices." Our focus is on apparel for the entire family complemented by other merchandise categories including candy, snacks, health and beauty products, household sundries, housewares, home furnishings, toys and seas…
2001 E. Terra Lane O'Fallon, Missouri 63366-0110 U.S.A. Venture Stores Inc. is a leading regional discount store chain in the midwestern and southwestern United States. Venture was operating 114 stores in nine states in 1995, concentrating in the Texas, Illinois, and Missouri, areas. Despite fiercely competitive markets, Venture has grown rapidly since its parent company spun it off in 1990. Vent…
733 Mountain Avenue Springfield, New Jersey 07081 U.S.A. Village Super Market, Inc., ranks among the top 100 grocery store companies in the United States. The company operates a chain of 25 supermarkets in New Jersey and Pennsylvania under the franchised name ShopRite. All the stores include traditional supermarket items, such as groceries, meats, fresh produce, dairy products, frozen foods, deli…
6565 Brady Street Davenport, Iowa 52806 U.S.A. Company Perspectives: Von Maur creates an enjoyable and unique shopping experience through its wide selection of brand-name merchandise, its open and attractive store design, amenities that enhance customer convenience and comfort, and its commitment to customer service. Based in Davenport, Iowa, family-owned Von Maur Inc. operates a chain of departm…
Blvd. Manuel Avila Camacho 647 Colonia Periodistas 11220 Mexico, DF Mexico Company Perspectives: We are the most important retailer in Mexico. Wal-Mart Stores, Inc., our majority shareholder, is the largest retailer in the world. Our leadership is the result of a series of operating and commercial practices aimed at a timely and efficient satisfaction of our customers' needs, thus creating value …
702 Southwest 8th Street Bentonville, Arkansas 72716-8611 U.S.A. Company Perspectives: Sam Walton built Wal-Mart on the revolutionary philosophies of excellence in the workplace, customer service and always having the lowest prices. We have always stayed true to the Three Basic Beliefs Mr. Sam established in 1962: 1. Respect for the Individual. 2. Service to Our Customers. 3. Strive for Excellenc…
3375 Mitchell Lane Boulder, Colorado 80301 U.S.A. Company Perspectives: We promise to provide our customers with the best selection of natural foods and health care products in an atmosphere of friendliness, eagerness to serve and readiness to educate. We are committed to making our stores a pleasant and exciting place to shop and work, and to be active, responsible contributors to the lives of o…
5050 Edgewood Court Jacksonville, Florida 32254-3699 U.S.A. Company Perspectives: Our efforts are focused on delivering total customer satisfaction and low price leadership. And this goal, we believe, is the key to gaining new customers and increasing sales and profit. We will accomplish this by being flexible and responsive to the ever-changing needs of our customers. Winn-Dixie Stores, Inc. is …
63 Copps Hill Road Ridgefield, Connecticut 06877 U.S.A. World Duty Free Americas, Inc. operates one of the largest chains of duty free stores in the world. The company sells merchandise through approximately 200 shops, located primarily near U.S. border crossings and in airports. Its most popular products are perfumes, tobacco, and liquor, for the most part of premium brands. Customers save subst…
10000 Santa Monica Boulevard, 5th Floor Los Angeles, California 90067 U.S.A. Yucaipa Cos. is an investment firm specializing in leveraged buyouts of grocery stores and supermarkets. By the mid-1990s, it held controlling interest in three major regional supermarket chains operating more than 600 stores in 11 states. These chains--Ralphs Grocery Co., Dominick's Finer Foods, and Smith's Food & Drug …