850 E. Algonquin Road
Suite 100
Schaumburg, Illinois 60173
U.S.A.
Company Perspectives:
We anticipate and provide the best customer-valued products and services that help solve business issues and optimize our customers' return and profitability on salvage. At IAA, we pride ourselves on being a leading provider of automobile salvage services. For us, the key element is services. We go beyond simply buying and selling vehicles to developing and delivering services geared to provide insight to and resolutions for our customers' business problems. IAA's innovative services are instrumental in all areas of business--including information, financial and operations management--and we share our extensive knowledge and expertise within the industry. Whether our customer is an insurance company or a salvage buyer, as a market-driven operation, IAA enables its customers to reap the rewards of proceeds from the disposition and utilization of salvaged vehicles. After nearly 15 years in the vehicle salvage business, we understand what it takes for our customers to turn a profit and provide important opportunities for them to do so through mutually beneficial initiatives and solutions.
History of Insurance Auto Auctions, Inc.
With operations throughout the United States, Insurance Auto Auctions, Inc. (IAA) is one of the auto salvage industry's top chains. The company was among the first to conceive of and undertake industry consolidation through acquisition, expanding from five branches with an annual vehicle volume of 30,000 units in 1991, to 46 locations and 443,000 vehicles per year in 1996. Fueled by well over a dozen acquisitions, IAA's sales increased from $38 million in 1990 to almost $282 million by 1996, catapulting the company to a leading role in its highly fragmented industry. Though it boasted top dollar and unit volume, IAA lagged chief rival Copart, Inc. in terms of number of outlets and profitability. In fact, IAA's net income was on a downward trend in the mid-1990s, declining from nearly $11 million in 1994 to just over $3 million in 1996.
Founder and longtime CEO Bradley Scott relinquished day-to-day leadership of the company in March 1996, but continued to serve as chairman of the board. His successor, Jim Alampi, was recruited from a chemical distribution company. Scott's retirement capped a half-decade of turnover in IAA's upper echelon; as of 1996, all but three of the company's top eleven executives joined the chain after its 1991 initial public stock offering. Around the same time, IAA reorganized into three geographic divisions and moved its headquarters from Southern California to a suburb of Chicago, Illinois.
The Auto Salvage Industry
Bradley Sterling Scott established the company in 1982 as Los Angeles Auto Salvage, a one-acre auto pool in Van Nuys. At that time, most of the country's auto salvage operations fit with the popular image of a "junkyard"--heaps of vehicles in varying states of ruin waiting for auction by disorganized managers--an inefficient concoction ripe for fraud and abuse.
However, behind that rusty veneer lay an industry primed for automation and consolidation. Contrary to popular belief, most facilities lumped under the term "junkyard" are not the final resting place for totalled cars and trucks. In fact, they are intended to be more like car purgatory: a place that sorts the salvageable from the unsalvageable. The former are sold to used car dealers and dismantlers who reincarnate them, and the latter go to scrap dealers who recycle the otherwise useless carcasses. The junkyard is merely the physical manifestation of the industry; its soul is service. Specifically, auto auction yards serve as the nexus between parties that have severely damaged cars to liquidate and those who see "treasure" in this "trash."
Salvage auto auctioneers like IAA typically obtain their cars from insurance companies looking to recoup their losses on cars that have been totaled in an accident or natural disaster as well as some vehicles that were stolen and recovered after a settlement was made with the insured. Historically, the auctioneer (a.k.a. "auto pool") makes money on the transaction by charging sellers a flat consignment fee of $50 to $150 per vehicle to cover services like towing, assessment, title processing, and storage. After the sale, buyers often paid for the same services à la carte. But this modus operandi had a serious flaw: it cast auctioneers as disinterested parties to the transaction, with no incentive to obtain the highest price for their primary clients, the insurance companies.
Revolutionizing The Junkyard In The 1980s
In the early 1980s, auto insurers seeking to make underwriting more efficient and cost-effective began to target vehicle salvage as an area with the potential not only to cut costs but possibly enhance revenues. They began to demand better service and higher returns on vehicle salvage. Bradley Scott was one of the country's few auto salvage operators to recognize that a tidal wave of change was towering over his industry. Instead of being swept away, the 34-year-old Californian decided to grab a surfboard and ride the wave.
Scott started his reform program with the service end of the business, hosting his first live auction one year after starting LA Auto Salvage. He also departed from the traditional flat rate consignment method of transacting business. Scott focused instead on purchasing cars outright from insurance companies and selling them at a profit. The company negotiated exclusive purchase programs with insurance companies. Under these contracts, IAA agreed to pay a predetermined fraction of the actual cash value (ACV) of each car an insurer had to sell. The ACV, in turn, was based on used car prices. This program proved highly profitable throughout the 1980s and into the early 1990s, because the company could count on making more at auction than it had paid out under contract. By 1996 nearly half of IAA's autos were supplied by Allstate Insurance Co., Farmers Insurance Group, and State Farm Insurance Co.
IAA enticed insurers to join its program with a broad array of cost-cutting and time-saving conveniences. IAA inaugurated its Vehicle Inspection Center program (VIC) in 1988. This service towed totaled cars directly to centralized inspection areas in IAA yards. This plan allowed claims adjusters to inspect vehicles in one centralized location. IAA made this process even easier in the 1990s with a video imaging service. This program sent detailed color images of damaged vehicles to claims offices through a dedicated computer network, thereby allowing claims adjusters to evaluate autos at the desktop. Niche services also set IAA apart from its many competitors. A catastrophe action team stood ready to assist insurance companies in times of heavy demand, and a specialty salvage service concentrated on vehicles like semi-trucks, boats, and recreational vehicles. Over the course of the decade, Scott also pursued geographic expansion, launching three new outlets in California and a fifth in Hawaii by the end of 1990.
Vehicle buyers paid an annual membership fee ($35 in 1991) that entitled them to access IAA's inventory databases. Scott likened the membership program to the "Price Club" concept in a 1991 interview with National Underwriter Property & Casualty-Risk & Benefits magazine's Garry Chandler. Member benefits included weekly computerized inventories of IAA's stock and electronic title processing.
The membership program also allowed IAA to track the buying habits of its customers, a factor that helped the auctioneer target marketing as well as investigate fraud. In 1991, the company inaugurated its "CarCrush" and "TitleTrac" anti-fraud programs. Though most wrecked vehicles have some intrinsic value, some are so badly damaged that only one tiny bit retains its worth: the vehicle identification number. Auto theft rings often purchase these otherwise useless heaps, steal an identical (but of course operational) vehicle, then apply the totaled car's VIN and title to the stolen auto. IAA's "CarCrush" program advised insurance companies to take useless vehicles' VINs out of circulation by demolishing these total losses. "TitleTrac" monitored buyers' auto trading habits for telltale signs of unscrupulous deals.
IPO Presages Expansion Via Acquisition
LA Auto Salvage became the first in its industry to make a public stock offering, taking to the equities market as Insurance Auto Auctions, Inc. at $11 per share in 1991. A second issue raised an additional $23 million in 1993. The proceeds of these offerings helped finance a major acquisition spree and nationwide expansion. Four corporate purchases totaling $20 million added 6 yards in four western states to the company roster in 1992. IAA extended its reach all the way to the East Coast in 1993, investing at least $18.5 million in nine facilities in Arizona, Texas and the Midwest in the process of acquiring four companies. This growth program nearly tripled IAA's revenues from $60.5 million in 1992 to over $172 million in 1994. Net income more than doubled over the period, from $4.4 million to just shy of $11 million. Investors watched the stock rise from its issue price of $11 in 1991 to a peak of $45.50 in 1993. That year, Montgomery Securities analyst Joseph Holson noted IAA's "meteoric" earnings and revenue growth in a brief by Business Week's Gene G. Marcial.
Sharp Profit Decline an Indication of Management Turnover
IAA hit a king-sized speed bump mid-decade, when used car prices--upon which IAA's purchase price for wrecked autos was based--began to rise rapidly. This would not have been a problem had auction prices grown in line with the general increase. But in fact, IAA's per-car pay-outs increased as much as 24 percent from the beginning of 1992 to the end of 1994, while auction values barely budged. The squeeze soon showed up on IAA's bottom line. Though revenues increased from $172 million in 1994 to nearly $282 million in 1996, net income plunged more than 70 percent, from $11 million to about $3 million. Heretofore upbeat Wall Streeters abandoned the stock, which plummeted to $6.50 per share late in 1995 before recovering to about $11 in the third quarter of 1997.
In the meantime, competition with Copart for key acquisitions had driven up asking prices to the point that in some cases, the creation of "greenfield" yards made economic sense. That year, IAA established three start-up facilities and purchased four companies. Acquisitions returned to the fore in 1995, when the company fleshed out its coverage of the Midwest and East Coast.
In March 1996, founder Bradley Scott acknowledged that "The skills required to take this company to the next level--in things like information technology and human resources and financial management--were different from the skills I have." Scott handed ultimate managerial responsibility to outsider James Alampi, who continued a managerial housecleaning that had begun when IAA went public in 1991. The new executive team was young; at 50, Alampi himself was the oldest. He brought three executives--CFO Linda Larrabee, controller Stephen L. Green, and information systems vice-president Charles Rice--with him from his previous employer, Van Waters & Rogers Inc. Whether these professionals would be able to transfer their experience in the chemical distribution industry to the auto salvage business remained to be seen.
Under Alampi, IAA checked its growth in 1996, adding only two Midwestern facilities. Revenues for the first nine months of 1997 slid ten percent from the comparable period in 1996 as IAA shifted from the purchase strategy to a concentration on consignment. The company also worked to renegotiate more favorable purchase agreements with insurers--especially Allstate, which owned a minority stake in the salvage auto auctioneer.
Principal Subsidiaries: Insurance Auto Auctions Corp.; ADBCO Acquisition Corp.
Related information about Insurance
A system of guarding an individual or institution against the
possibility of an event occurring which will cause some harm -
usually financial. The insured pays a fee (the premium) to
an insurance company. The size of the premium (calculated by
actuaries) depends on the size of the risk at stake, the number of
premiums to be received, and the risk (or chance) of the event
occurring. It is possible to obtain cover against most events.
There are four main classes of insurance: marine, fire, life, and
accident. An insurance broker is an agent for anyone who
wishes to be insured, by finding others who are willing to
underwrite the risk. Their commission is termed
brokerage.
limitedgeographicscope
Insurance, in law and
economics, is a form
of risk
management primarily used to hedge against the
risk of potential financial loss. Insurance is defined as the
equitable transfer of the risk of a potential loss, from one entity to another, in
exchange for a premium and duty of care. It cannot put the
insurance company in financial jeopardy.
Losses must be uncertain.
The rate and distribution of losses must be predictable: To set
premiums (prices) insurers must be able to estimate them
accurately. This is done using the Law of Large
Numbers which states that: The larger the number of
homogenous exposures considered, the more closely the losses
reported will equal the underlying probability of loss. (e.g., the
insuring of Tina
Turner's legs and Jennifer Lopez's buttocks)
The loss must be significant: The legal principle of De minimis dictates that
trivial matters are not covered. Furthermore, rational insurance
uses existing insurance when the transaction costs
dictate that filing a claim is not rational. This is the difference
between deciding before the contract the parameters and after
following through.
The loss must not be catastrophic: If the insurer is insolvent, it will be unable
to pay the insured. www.ncigf.org This program is run
by the National Association of Insurance Commissioners (NAIC).
www.naic.org/ To avoid catastrophic depletion of
their own capital, insurers almost universally purchase reinsurance to protect them
against excessively large accumulations of risk in a single area,
and to protect them against large-scale catastrophes.
Additionally, ?speculative risks? like those incurred through
gambling or through the
purchase of company stocks are uninsurable.
Insurance Contract Principles
A property or liability insurance policy is a "personal
contract," a "conditional contract," a "unilateral contract," a
"contract of adhesion," a "contract of indemnity," and a contract
which requires that the person insured have an insurable interest
at the time of the insured-against contingency.
Further: An Insurance Contract is one of Uberrima fides. This
means that all parties to an insurance contract must deal in utmost
good faith, making a full declaration of all material facts in the
insurance proposal.
Contract of Adhesion
Property and liability insurance policies are said to be
"contracts of adhesion" because the insurer and insured parties are
generally of unequal bargaining power where the insured party
cannot negotiate the terms of the contract and must take the offer
of the insurer as made. And for life insurance, if the language
does not meet insurance code minimums, the minimum is automatically
read into the contract.
Contract of Indemnity
Property and liability insurance policies are said to be
"contracts of indemnity" because the purpose of insurance is to
indemnify the insured?that is, to make good a loss that the insured
has suffered. One can only collect at the time of loss if insurable
interest then exists.
In life
insurance, one only needs insurable interest at the time the
policy is taken - no continuing insurable interest is required.
Controversial areas include corporate-owned life insurance,
investor-owned life insurance and viatical settlements.
Indemnification
An entity seeking to transfer risk (an individual, corporation,
or association of any type) becomes the 'insured' party once risk
is assumed by an 'insurer', the insuring party, by means of a
contract, defined as an
insurance 'policy'. This legal contract sets out terms and conditions specifying
the amount of coverage (compensation) to be rendered to the
insured, by the insurer upon assumption of risk, in the event of a
loss, and all the specific perils covered against (indemnified), for the term of
the contract.
When insured parties experience a loss for a specified peril, the
coverage entitles the policyholder to make a 'claim' against the
insurer for the amount of loss as specified by the policy contract.
The fee paid by the insured
to the insurer for assuming the risk is called the 'premium'.
Insurance premiums from many clients are used to fund accounts set
aside for later payment of claims?in theory for a relatively few
claimants?and for overhead costs. Through underwriting, the process through which insurers
select what risks to insure and decide how much premium to charge
for accepting those risks and by investing the premiums they have
collected from insureds.
The most difficult aspect of the insurance business is the underwriting of policies.
Actuarial science uses statistics and probability to analyze the risks associated with the
range of perils covered, and these scientific principles are used
to determine the insurers overall exposure. At the end of a given
policy, the amount of premium collected minus the amount paid out
in claims is the insurer's underwriting profit.
An insurer's underwriting performance is measured in their combined
ratio. The combined ratio is a reflection of the company's overall
underwriting
profitability.
Insurance companies also earn investment profits on ?float?. Insurers start investing
insurance premium as soon as it is collected and keeps earning
interest on it until claims are paid out.
In the United
States, the underwriting loss of property and casualty insurance companies was $142.3 billion in the
five years ending 2003. Some insurance industry insiders, most
notably Hank
Greenberg, do not believe that it is forever possible to
sustain a profit from float without an underwriting profit as well,
but this opinion is not universally held.
Naturally, the ?float? So a poor economy generally means high
insurance premiums.
Insurers currently make the most money from their auto insurance
line of business. -->
Some people consider insurance a type of wager (particularly as associated with moral hazard) that executes
over the policy period. The difference in the fees paid to the
insurance company versus the amount for which they can be held
liable if an accident
happens is roughly analogous to the odds one might expect when
betting on a racehorse (for example, 10 to 1). For this reason, a
number of religious
groups, including the Amish and some Muslim groups, avoid insurance and
instead depend on support provided by their communities when disasters strike.
However, most societies
could not effectively support this type of system, and the system
will not work for large risks. This is the reason why most U.S.
homeowner's
insurance does not cover floods. A company that sells homeowner's insurance in a
given city can accurately estimate the number of claims it would
have to pay due to fires, tornadoes, and other smaller-scale disasters. A prime
example of this is the flooding in New Orleans as
a result of Hurricane Katrina. For the same reason, losses due to
war and earthquakes are generally
excluded. However, to obtain certain types of insurance, such as
fire insurance, policyholders are often required to conduct risk
mitigation practices, such as installing sprinklers and using
fireproof building materials to reduce the odds of loss to fire. In
addition, after a proven loss, insurers specialize in providing
rehabilitation to minimize the total loss.
While insurance is analogous to gambling in terms of risk and
reward, the main difference is in the motivation behind the process
(risk seeking vs. for an insurance transaction, there is an
exogenous relationship, usual economic or familial, that is
connected to the insurance?which is a way of restating the insurance interest
requirement.) With insurance, you are managing risk that you could
not otherwise avoid, and which does not present the possibility of
gain (pure risk). An example is United States Patent 6,869,362,
"Method and apparatus for
providing insurance policies for gambling losses"
History of insurance
Early methods of transferring or distributing risk were
practiced by Chinese and
Babylonian traders as
long ago as the 3rd and 2nd millennia BCE respectively. 1750 BC, and practiced by early
Mediterranean
sailing merchants. If
the registered amount exceeded 10,000 Derrik, he or she would
receive an amount of twice as much."
A thousand years later, the inhabitants of Rhodes invented the concept of the 'general average'.
Merchants whose goods were being shipped together would pay a
proportionally divided premium which would be used to reimburse any
merchant whose goods were jettisoned during storm or sinkage.
The Greeks and
Romans introduced
the origins of health and life insurance c. 600 AD when they
organized guilds called "benevolent societies" which acted to care
for the families and
funeral expenses of
members upon death.
Guilds in the Middle Ages served a similar
purpose. The Talmud deals
with several aspects of insuring goods. Before
insurance was established in the late 17th century, "friendly
societies" existed in England, in which people donated amounts of
money to a general sum that could be used in case of
emergency.
Separate insurance contracts (i.e. insurance policies not bundled
with loans or other kinds of contracts) were invented in Genoa in the 14th century, as were
insurance pools backed by pledges of landed estates. These new
insurance contracts allowed insurance to be separated from
investment, a separation of roles that first proved useful in
marine insurance. Insurance became far more sophisticated in
post-Renaissance
Europe, and specialized
varieties developed. Today, Lloyd's of London remains the leading market for
marine and other specialist types of insurance, but it works rather
differently than the more familiar kinds of insurance.
Insurance as we know it today can be traced to the Great Fire of
London, which in 1666 devoured 13,200 houses. In 1680 he
established England's first fire insurance company, "The Fire
Office," to insure brick and frame homes.
The first insurance company in the United States provided fire insurance and was
formed in Charles Town (modern-day Charleston), South Carolina, in 1732.
Benjamin
Franklin helped to popularize and make standard the practice of
insurance, particularly against fire in the form of perpetual insurance.
In 1752, he founded the Philadelphia
Contributionship for the Insurance of Houses from Loss by
Fire.
In the United States, regulation of the insurance industry is highly Balkanized, with primary
responsibility assumed by individual State insurance departments. Whereas insurance
markets have become centralized nationally and internationally,
state insurance commissioners operate individually, though at times
in concert through a national insurance commissioner's
organization. In recent years, some have called for a federal
regulatory system for insurance similar to that of the banking
industry.
In the State of New
York, which has unique laws in keeping with its stature as a
global business center, Attorney General Eliot Spitzer has been in
a unique position to grapple with major national insurance
brokerages. Spitzer alleged that Marsh &
McLennan steered business to insurance carriers based on the
amount of contingent commissions that could be extracted from
carriers, rather than basing decisions on whether carriers had the
best deals for clients. Among the different types of insurance
are:
- Automobile
insurance, also known as auto insurance, car
insurance and in the UK as motor insurance, is probably the most
common form of insurance and may cover both legal liability claims
against the driver and
loss of or damage to
the vehicle itself.
Over most of the United States purchasing an auto insurance policy is
required to legally operate a motor vehicle on public roads. In
some jurisdictions, bodily injury compensation for automobile
accident victims has been changed to No Fault systems,
which reduce or eliminate the ability to sue for compensation but
provide automatic eligibility for benefits.
- Boiler
insurance (also known as Boiler and Machinery insurance or
Equipment Breakdown Insurance)
- Casualty
insurance insures against accidents, not necessarily tied to
any specific property.
- Credit
insurance pays some or all of a loan back when certain things happen to the borrower
such as unemployment, disability, or death.
- Directors and Officers Insurance protects an
organization (usually a corporation) from costs associated with
litigation resulting from mistakes incurred by directors and
officers for which they are liable. In the industry, it is
usually called "D&O" for short.
- Financial loss insurance protects individuals and
companies against various financial risks. For example, a
business might
purchase cover to protect it from loss of sales if a fire in a factory prevented it from carrying out its
business for a time. Insurance might also cover failure of a
creditor to pay
money it owes to the
insured. Fidelity
bonds and surety
bonds are included in this category.
- Health
insurance covers medical bills incurred because of sickness or
accidents.
- Liability
insurance covers legal claims against the insured. Similarly,
a doctor may
purchase liability insurance to cover any legal claims against
him if his negligence (carelessness) in treating a patient caused
the patient injury and/or monetary harm. The protection offered
by a liability insurance policy is two-fold: a legal defense in
the event of a lawsuit commenced against the policyholder, plus
indemnification (payment on behalf of the insured) with respect
to a settlement or court verdict.
-
Life
insurance provides a cash benefit to a decedent's family or
other designated beneficiary, and may specifically provide for
burial, funeral and other final
expenses.
- Annuities
provide a stream of payments and are generally classified as
insurance because they are issued by insurance companies and
regulated as insurance. Annuities and pensions that pay a
benefit for life are sometimes regarded as insurance against
the possibility that a retiree will outlive his or her financial
resources. In that sense, they are the complement of life
insurance.
- Total permanent disability insurance insurance
provides benefits when a person is permanently disabled and can
no longer work in their profession, often taken as an adjunct to
life insurance.
- Locked
Funds Insurance is a little known hybrid insurance policy
jointly issued by governments and banks. As such it is only used
in extreme cases where maximum security of funds is
required.
- Marine
Insurance covers the loss or damage of goods at sea. Marine
insurance typically compensates the owner of merchandise for
losses sustained from fire, shipwreck, etc., but excludes losses
that can be recovered from the carrier.
- Nuclear incident insurance ? (For the United States, see
Price-Anderson Nuclear Industries Indemnity
Act.)
- Environmental Liability Insurance protects the insured
from bodily injury, property damage and cleanup costs as a result
of the dispersal, release or escape of a pollutant.
- Pet
Insurance insures pets against accidents and illnesses - some
companies cover routine/wellness care and burial, as
well.
- Political risk insurance can be taken out by
businesses with operations in countries in which there is a risk that revolution or other
political conditions
will result in a loss.
- Professional Indemnity Insurance is normally a
mandatory requirement for professional practitioners such as
Architects, Lawyers, Doctors and Accountants to provide insurance
cover against potential negligence claims. Non licensed
professionals may also purchase malpractice insurance, it is
commonly called Errors and Omissions Insurance and covers a
service provider for claims made against them that arise out of
the performance of specified professional services. For instance,
a web site designer can obtain E&O insurance to cover them
for certain claims made by third parties that arise out of
negligent performance of web site development
services.
- Property
insurance provides protection against risks to property, such
as fire, theft or
weather damage. This
includes specialized forms of insurance such as fire insurance,
flood
insurance, earthquake insurance, home insurance, inland marine insurance or
boiler
insurance.
- Terrorism
insurance
- Title
insurance provides a guarantee that title to real property is vested
in the purchaser and/or mortgagee, free and clear of liens or encumbrances. It is usually issued in
conjunction with a search of the public records done at the time
of a real estate
transaction.
- Travel
insurance is an insurance cover taken by those who travel
abroad, which covers certain losses such as medical expenses,
lost of personal belongings, travel delay, personal liabilities..
etc.
-
Workers'
compensation insurance replaces all or part of a worker's
wages lost and
accompanying medical expense incurred due to a job-related
injury. A homeowner's insurance policy in the U.S. typically
includes property insurance covering damage to the home and the
owner's belongings, liability insurance covering certain legal
claims against the owner, and even a small amount of health
insurance for medical expenses of guests who are injured on the
owner's property.
Potential sources of risk that may give rise to claims are
known as "perils".
Examples of perils might be fire, theft, earthquake, hurricane and many other
potential risks. An insurance policy will set out in details
which perils are covered by the policy and which are
not.
Types of insurance companies
Insurance companies may be
classified as
-
Life insurance companies, who sell life insurance,
annuities and pensions products.
-
Non-life or general insurance companies,
who sell other types of insurance.
In most countries, life and non-life insurers are subject to
different regulations, tax and accounting rules. Mutual companies are owned by the
policyholders, while stockholders, (who may or may not own
policies) own stock insurance companies.
Reinsurance companies are insurance companies
that sell policies to other insurance companies, allowing them
to reduce their risks and protect themselves from very large
losses. The reinsurance market is dominated by a few very large
companies, with huge reserves.
Captive
Insurance companies may be defined as limited purpose
insurance companies established with the specific objective of
financing risks emanating from their parent group or groups.
This can be understood against the following
background:
- heavy and increasing premium costs in almost every line
of coverage;
- difficulties in insuring certain types of fortuitous
risk;
- differential coverage standards in various parts of the
world;
- rating structures which reflect market trends rather than
individual loss experience;
- insufficient credit for deductibles and/or loss control
efforts.
There are also companies known as 'insurance consultants'.
Like a mortgage broker, these companies are paid a fee by the
customer to shop around for the best insurance policy amongst
many companies .
Similar to an insurance consultant, an 'insurance broker'
also shops around for the best insurance policy amongst many
companies. However, with insurance brokers, the fee is usually
paid in the form of commission from the insurer that is
selected rather than directly from the client.
Third Party Administrators are companies that perform
underwriting and sometimes claims handling services for
insurance companies. These companies often have special
expertise that the insurance companies do not have.
Life insurance and saving
Certain life insurance
contracts accumulate cash values, which may be taken by the insured if
the policy is surrendered or which may be borrowed against.
Some policies, such as annuities and endowment policies,
are financial instruments to accumulate or liquidate wealth when it is
needed.
In many countries, such as the U.S. and the UK, tax law provides that the
interest on this cash value is not taxable under certain
circumstances. This leads to widespread use of life insurance
as a tax-efficient method of saving as well as protection in the event of early
death.
In U.S., interest income of life insurance policy (or annuity)
is income tax deferred in general.
Size of global insurance industry
Global insurance
premiums grew by 9.7% in 2004 to reach $3.3 trillion. www.ifsl.org.uk/uploads/CBS_Insurance_2005.pdf
Financial viability of insurance companies
Financial
stability and strength of the insurance company should be a
major consideration when purchasing an insurance contract. In
recent years, a number of insurance companies have become
insolvent, leaving their policyholders with no coverage (or
coverage only from a government-backed insurance pool with less
attractive payouts for losses). This problem is known to the
insurance industry as moral hazard. To reduce their own financial
exposure, insurance companies have contractual clauses that
mitigate their obligation to provide coverage if the insured
engages in some kind of behavior that grossly magnifies their
risk of loss or liability.
For example, life insurance providers may require higher
premiums or deny coverage to people who work hazardous
occupations or engage in dangerous sports. Liability insurance
providers do not provide coverage for liability arising from
intentional
torts committed by the insured.
Complexity of insurance policy contracts
Insurance
policies can be complex and some policyholders may not
understand all the fees, regulation and coverages included in a
policy. In response to these issues, governments often make
detailed regulations that set down minimum standards for
policies and govern how they may be advertised and
sold.
Many individuals purchase policies through an insurance broker.
A broker generally holds contracts with many insurers which
allows the broker to "shop" the market for the best rates and coverage
possible.
People may also purchase policies through a "producer" (a
seller of insurance).
Evaluation of risk, when an insurer determines a premium or
premium rate structure, considers quantifiable factors,
including location, credit scores, gender, occupation, marital status, and education level. However, the use of these
essential factors, whether inappropriately or not, are often
considered to be unfair or discriminatory by some consumers and their
advocates, sometimes leading to political disputes about
insurers' determination of premiums and possible government intervention
to limit the factors used.
A refutation to this is that the job of an insurance
underwriter is to properly categorize a given risk as to the
likelihood that the loss will occur. This is a basic principle
of insurance and must be followed for insurance companies or
groups to operate properly, even for non-profit
organizations. Therefore the only thing that can be
considered legitimately unfair are practices that discriminate against
a given group without actual factors that show that the group
is a higher risk. In theory, the market for health insurance
provision should function in a manner similar to other
insurance coverages, but the skyrocketing cost of health
coverage has disrupted markets around the globe, but perhaps
most glaringly in the U.S. Please see health insurance
for a discussion of this category.
Dental insurance
Dental insurance, like health
insurance, is coverage for individuals to protect them against
dental costs. Dental insurance usually goes hand-in-hand with
health insurance, with most people in the United States
receiving it included in their health insurance plan from their
employer. Along with receiving dental insurance from your
employer, there are ways to receive dental insurance through
resellers and companies for individuals and families;
Insurance Patents
New insurance products can now be
protected from copying with a business method
patent. This may lead to the more rapid introduction of new
insurance products as insurance companies will invest more
heavily in new product development if they can be reasonably
assured that their patents will keep those products from being
copied.
A recent example of a new insurance product that is patented is
telematic auto
insurance. It was independently invented and patented by a
major U.S. auto insurance company, Progressive Auto
Insurance (U.S. patent 5,797,134) and a
Spanish independent inventor, Salvador Minguijon Perez
(European Patent
EP0700009B1).
The basic idea of telematic auto insurance is that a driver's
behavior is monitored directly while the person drives and this
information is transmitted to an insurance company. The
insurance company then assesses the risk of that driver having
an accident and charges insurance premiums accordingly.
A British auto insurance company, Norwich Union, has
taken a license to both the Progressive patent and Perez
patent.
Many independent inventors are in favor of patenting new
insurance products since it gives them protection from big
companies when they bring their new insurance products to
market. Independent inventors account for 70% of the new U.S.
patent applications in this area.
Many insurance executives are opposed to patenting insurance
products because it creates a new risk for them. The Hartford insurance
company, for example, had to recently pay US$80 million
to an independent inventor, Bancorp Services, in order to
settle a patent infringement and theft of trade secret lawsuit
for a new type of corporate owned life insurance product
invented and patented by Bancorp.
There are currently about 150 new patent applications on
insurance inventions filed per year in the United States.
(Source: Insurance IP
Bulletin, December 15, 2005).
The insurance industry and rent seeking
Certain
insurance products and practices have been described as
rent seeking by
critics. That is, insurance companies have been alleged to have
certain products or practices that are only useful due to
certain government laws (especially tax laws), and that the
insurance industry in these cases generally adds no economic
value but instead supports politicians who will continue the
legal regime which gives the insurance company these benefits.
For example, in the United States the current tax rules
generally allow owners of variable annuities (see annuity (US financial products) and variable life
insurance (see variable universal life insurance) to invest in the
stock market and defer or eliminate paying any taxes until
withdrawals are made. Another example is the legal
infrastructure which allows life insurance to be held in an
irrevocable trust which is used to pay an estate tax while the
proceeds itself are immune from the estate tax. A lower number
indicates a better return on the amount of capital placed at
risk by an insurer.
Quote
- Hank
Greenberg told his board of directors, "you can't even spell
'insurance'"editor.slate.msn.com/default.aspx/id/2116167/nav/ais/
(hearsay, April 2005)
See also
- Financial
services (broader industry to which insurance
belongs)
- Insurance Services Office
- Intergovernmental Risk Pool
- Subrogation
- Uberrima
fides
Lists
- List of
finance topics
- List of insurance topics
- List of United States insurance
companies
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