2518 South Pacific Highway Medford, Oregon 97501 U.S.A. Company Perspectives: To be as successful as we have--for as long as we have--a company has to be based on some pretty sound, basic rules: Start with the world's finest, freshest ingredients. From fruit to nuts and everything in between, don't cut corners and don't make compromises, because just when you think no one will notice the differen…
1000 Park Drive Lawrence, Pennsylvania 15055 U.S.A. Company Perspectives: The mission of Black Box Corporation is to grow profitably as the leader in providing quality connectivity solutions and support services through a combination of state-of-the-art technical and direct marketing skills to all the customers we serve on a global basis. Black Box Corporation is a leading direct marketer of comp…
220 Hickory Street Warren, Pennsylvania 16366-0001 U.S.A. Company Perspectives: Our current priorities, all of which support the critical need to add more customers to our file, include catalog marketing and the development of expanded database capabilities in the areas of target marketing, credit management and mail stream optimization. Blair Corporation sells women's and men's apparel and home …
1221 Avenue of the Americas New York, New York 10020 U.S.A. Company Perspectives: Throughout the company's rich history, an enthusiastic embrace of emerging technology has become an enduring corporate trademark. From CDs to videos and DVDs, Columbia House has created a club that has consistently met the public's demand for the latest advancement in entertainment products. Columbia House Company i…
13900 Riverport Drive Maryland Heights, Missouri 63043 U.S.A. Company Perspectives: Our vision is to lead the industry through excellent, innovative, and ethically grounded pharmacy services and through trusted, impartial, and practical counsel that enables our clients to navigate the rapidly changing pharmaceutical landscape. Express Scripts Inc. (ESI) operates as a leading independent pharmacy …
One Liberty Plaza Liberty, Missouri 64068 U.S.A. Company Perspectives: We own our business with a focus on achievement and accountability. Through our individual and collective actions, we define our ownership. We take pride in our efforts and share in the rewards of ownership. We care enough to make a difference and operate our business with excellence that surpasses the competition. When challe…
2651 La Mirada Drive, Suite 100 Vista, California 92083 U.S.A. Company Perspectives: Our mission is to be a great company by forming strategic partnerships with retailers to provide consumers with the highest quality, value-priced water dispensed from machines that are consistently clean, attractive, and reliable; ensuring that our employees are focused on service, quality, integrity, and safety;…
1800 Century Park East Los Angeles, California 90067 U.S.A. Company Perspectives: Herbalife is united with a single purpose&mdashø capitalize on the core strengths that have raised Herbalife to the worldwide status it enjoys today and, through strategic decision-making, to lead Herbalife toward greater success in the future. Herbalife International, Inc. markets and distributes a broad spectrum …
1649 Frankford Road West Carrollton, Texas 75007 U.S.A. Company Perspectives: No nation, family, or business can become great unless it has a great purpose--a power that energizes, inspires, and builds people! The purpose of the company's structure is to provide a channel--a means whereby salespeople might use their creative skills to find identity and fulfillment in the achievement of homes deco…
11831 30th Court North St. Petersburg, Florida 33716 U.S.A. Home Shopping Network, Inc. is perhaps best known for overseeing the operations of the Home Shopping Club, which sells consumer goods and services via a live cable television program during which viewers may make purchases by phoning a toll-free number. Once a public company involved solely in an array of direct marketing activities thro…
1912 West Fourth St. Tempe, Arizona 85281 U.S.A. Company Perspectives: Insight exists to satisfy its customers and is committed to total customer satisfaction. With commitment comes a keen awareness that creating satisfied customers involves every aspect of the operation, from understanding their needs and providing the products and services they demand, to ensuring that every policy, procedure, …
770 Broadway New York, New York 10003 U.S.A. J. Crew Group, Inc. markets several lines of casual men's and women's clothing through distinctive catalogs, a chain of retail stores, and the company web site. Each year the company issues 24 editions of the J. Crew catalog, distributing more than 80 million copies. Its retail stores include 127 units in the United States, 45 of which are factory outl…
543 Main Street New Rochelle, New York 10801 U.S.A The Lillian Vernon Corporation is a mail-order catalog company specializing in household, gardening, and decorative merchandise as well as gifts and children's products. Offering simple and practical merchandise, Lillian Vernon's catalogs have become a fixture in American pop culture, having gained mention on such television programs as Northern …
One Theall Road Rye, New York 10580-1450 U.S.A. Company Perspectives: We are totally committed to satisfying our customers. We create value for our shareholders and customers by providing outstanding products and services. We are dedicated to exclusive and value-priced products, helping our customers to live better for less. The Lillian Vernon Corporation is a mail-order catalog company specializ…
8787 Stemmons Freeway Dallas, Texas U.S.A. Company Perspectives: Our vision: To provide women with an unparalleled opportunity for financial independence, career and personal fulfillment. To achieve total customer satisfaction by delivering the products and services that enhance a woman's self-image and confidence. The principles we live by: Integrity and the Golden Rule must guide every business…
535 Connecticut Avenue Norwalk, Connecticut 06854 U.S.A. Micro Warehouse, Inc. is a leading direct marketer of Macintosh and IBM-compatible personal computers, software, accessories, and peripheral equipment. The company markets its products primarily through a telemarketing sales force and color catalogs, which it was shipping to 15 countries in 1995. Micro Warehouse achieved rampant growth duri…
Wandsbeker Strasse, 3-7 22179 Hamburg Germany While Otto Versand (GmbH & Co.) is the world's largest mail-order company with subsidiaries and affiliates in Europe, Asia, South America, and the United States, it remains very much a family concern, being majority-owned and operated by the Otto family. Based in Hamburg, Otto Versand's numerous catalog businesses in 20 countries include Grattan and F…
1200 Wilson Drive West Chester, Pennsylvania 19380 U.S.A. Company Perspectives: The QVC Difference is the set of values woven into the fabric of our culture, defining the attitude and conviction that unites everyone at QVC. These principles empower our employees with the initiative to develop new ideas and the accountability to see them through. More than a collection of ideals, The QVC Differenc…
Goshen Corporate Park West Chester, Pennsylvania 19380 U.S.A. QVC Network, Inc. is the nation's largest cable television shopping business, selling a wide variety of merchandise including clothing, jewelry, cosmetics, electronics, and sporting equipment. In 1993, the company's two channels--broadcasting live all day everyday--reached approximately 45 million cable-equipped homes and another three…
21344 Superior Street Chatsworth California 91311 U.S.A. Company Perspectives Other people in our business take the spaghetti approach. They throw a lot of stuff against the wall and hope something sticks. The failure rate is dependent solely on what you're throwing up against the wall. I don't operate that way. If I believe in a product idea, I'll put my time, money, and marketing skills behind …
4747 Willow Road Pleasanton, California 94588 U.S.A. Company Perspectives: `Follow the laws of Nature and you'll never go wrong. ...' It was a favorite saying of our founder, Forrest C. Shaklee. His philosophy of `Living in Harmony with Nature' was ahead of its time when he conceived it, and, since Shaklee Corporation was founded in 1956, his extraordinary foresight has been proven again and agai…
Universal House Devonshire Street Manchester M60 1XA United Kingdom The Great Universal Stores plc (GUS) is the leading mail-order company in the United Kingdom with the mail-order brand Kays and a 40 percent share of the market. It is one of the two largest operators in this field outside the United States, the other being Otto Versand of Germany. In addition to its mail-order core, the group de…
13809 South Figueroa Street Los Angeles, California 90061 U.S.A. Viking Office Products, Inc., is a leading mail order seller of office supplies to small- and medium-sized businesses. The company relies on sophisticated computerized mailing systems to send customized catalogs to its potential buyers, and then provides them with a high level of customer service in order to keep their business. Fou…