1140 East Greenway Street, Suite 1 Mesa, Arizona 85203 U.S.A. Company Perspectives: Our concept is more than just a 50's style diner with 12 signature burgers. We are also a family destination, complete with a full menu featuring breakfast, lunch, and dinner. Mesa, Arizona-based 5 & Diner Franchise Corporation operates some 20 freestanding 1950s style, family-friendly diners located in Arizona, C…
Six Concourse Parkway Suite 1700 Atlanta, Georgia 30328-5352 U.S.A. Company Perspectives: 'We believe we have an obligation to create economic opportunity in the communities we serve--an obligation both to those communities and to our business. If we can stimulate genuine economic expansion and opportunity in a community, then in all likelihood we can enhance our own position in that market and m…
4551 West 107th Street, Suite 100 Overland Park, Kansas 66207 U.S.A. Company Perspectives: Whether it's for lunch, dinner, after work or late at night, we've got the neighborhood favorites you've grown to love. Applebee's International, Inc. is the leader in the casual dining segment of the United States restaurant marketplace. The company franchises and operates more than 1,100 restaurants under…
6917 Collins Avenue Miami Beach, Florida 33141 U.S.A. A subsidiary of Triarc Companies, Inc., Arby's Inc. is a leading global fast-food restaurant chain with more than 2,800 restaurants worldwide. Arby's is distinguished within the industry by its menu, which features roast beef sandwiches. The chain expanded rapidly during the 1970s and 1980s by franchising. In 1995 the Arby's chain included abo…
284 Newbury Street Boston, Massachusetts 02115 U.S.A. Company Perspectives: To provide each guest the "Perfect Guest Experience," which we define as fine food and drink, artful service and remarkable hospitality. Back Bay Restaurant Group, Inc. owns and operates full-service, upscale restaurants in Massachusetts, Connecticut, New Hampshire, New York, New Jersey, and Washington, D.C. Of the 34 loc…
155 Otis Street Northborough, Massachusetts 01532 U.S.A. Company Perspectives: At Bertucci's we offer integrity, commitment, and laughter to everyone working with us. Bertucci's Corporation, a casual-dining chain, owns a collection of full-service Italian restaurants that operate under the name "Bertucci's Brick Oven Pizzeria." During the early years of the 21st century there were roughly 80 Bert…
14 Audubon Road Wakefield, Massachusetts 01880 U.S.A Bertucci's Inc., a casual-dining chain, owns an ever-growing collection of full-service Italian restaurants that operate under the name "Bertucci's Brick Oven Pizzeria." During the mid-1990s there were roughly 80 Bertucci's restaurants scattered throughout 13 states in the eastern United States, each of which featured wood-fired brick ovens (wh…
1775 The Exchange Suite 600 Atlanta, Georgia 30339 U.S.A. Company Perspectives: Blimpie International, Inc. is dedicated to increasing stakeholder value through developing, franchising, and supporting a portfolio of world-class brands. Stakeholders (franchisees, subfranchisers, master licensees, employees, suppliers, and shareholders) recognize that "increasing value" is dependent upon providing …
3776 South High Street Columbus, Ohio 43207-4000 U.S.A. Company Perspectives: Bob Evans specializes in bringing farm-fresh foods to our customers through our restaurants and retail food products. The philosophy behind both segments of our business is the same one we've had since the very beginning: quality food and great service at a fair price. Bob Evans Farms, Inc. owns and operates more than 5…
14103 Denver West Parkway Golden, Colorado 80401-4086 U.S.A. Company Perspectives: Boston Market Corporation recognizes that in an increasingly fast-paced world, more and more people are pressed for time and looking for ways to make their lives easier. Many consumers want an alternative to cooking that allows them to slow down and spend more time with their family and loved ones. Boston Market re…
1600 Utica Avenue South, Suite 700 Minneapolis, Minnesota 55416 U.S.A. Company Perspectives: Our mission is to WOW people every day! We are guest-driven. We will WOW our guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly service, food, fun and value. We are team-focused. We will WOW our team members by providing the same respect, positive encou…
5505 Blue Lagoon Drive Miami, Florida 33126 U.S.A. Company Perspectives: Burger King is flamed-broiled burgers, fries and soft drinks at a good value, served quickly and consistently by friendly people in clean surroundings. Burger King Corporation is the second largest fast-food chain in the United States, trailing only McDonald's. The company franchises more than 10,400 restaurants and owns abo…
1640 South Sepulveda Boulevard Suite 200 Los Angeles, California 90025 U.S.A. California Pizza Kitchen Inc. is one of the most successful and fastest-growing chain restaurants that began operations in the United States within the last ten years. The company boasts one of the most innovative and distinctive menus of any eating establishment in America, including such items as Barbecue Chicken Pizz…
1717 Elm Hill Pike, Suite A-1 Nashville, Tennessee 37210 U.S.A. Company Perspectives: We will give 100% guest satisfaction in order to maximize stakeholder value. Operating out of Nashville, Tennessee, Captain D's, LLC operates the Captain D's seafood restaurant chain, devoted to the "fast-casual" dining concept. The company owns and operates some 300 of the chain's more than 560 units, with the …
615 North Third Street Minneapolis, Minnesota 55401 U.S.A. Company Perspectives: Caribou Coffee was founded in December of 1992 by Kimberly and John Puckett. The Caribou Coffee concept was created after the company's founders backpacked through Alaska. On the summit of Sable Mountain in Denali Park, they decided they wanted to build a company to capture the spirit of accomplishment they felt duri…
4201 Marsh Lane Carrollton, Texas 75007 U.S.A. Company Perspectives: The credo of T.G.I. Friday's is to treat every customer as we would an honored guest in our home, and it is reflected in everything we do. Carlson Restaurants Worldwide boasts a roster of 820 restaurants in 55 countries, with annual sales exceeding $2 billion. It is one of the largest international restaurant chains. With headqu…
4441 West Airport Freeway Irving, Texas 75062 U.S.A. Company Perspectives: We dedicate ourselves ... to become the premier growth company in the entertainment and restaurant industry by operating multiple concepts with each being the Number One brand in its segment. Our concepts will be characterized by quality entertainment and food service, fun activities, while giving exceptional value and sat…
115 South Acacia Avenue Solana Beach, California 92075-1803 U.S.A. Company Perspectives: Chart House Enterprises, Inc. operates 63 Chart House Restaurants. Chart House restaurants are full-service, casual dinner houses with menus featuring fresh fish, steaks, prime rib, seafood, pasta dishes and chicken, and as much salad and bread as the customer desires. The menu is offered in architecturally o…
10200 Linn Station Road Louisville, Kentucky 40223 U.S.A. Company Perspectives: At Chi-Chi's, Salsafication is more than a word. It's an attitude. It's a spirit. It's a way of life. Salsafication to us is ensuring that our guests are greeted with a smile and that they leave with one. During the Salsafication experience, our guests will enjoy fast friendly service and delicious food and drink serv…
Company Perspectives: BJ's Brewery and BJ's Brewhouse serve markedly superior food and fresh, handcrafted beers in a casual, lively atmosphere. Our employees and experience exude a warm, friendly and energetic spirit that serves to convey a sense of honest value and a commitment to totally exceed the expectations of our guests. To assure the delight and continued loyalty of the guest, we are fana…
5200 Buffington Road Atlanta, Georgia 30349 U.S.A. Company Perspectives: The mission of Chick-fil-A is "to glorify God by being a faithful steward of all that is entrusted to us; and to have a positive influence on all who come in contact with Chick-fil-A." With some 722 units in 35 states, Chick-fil-A Inc. is, after KFC and Popeye's/Church's, the United States' third largest fast-food chain spec…
1543 Wazee Street, Suite 200 Denver, Colorado 80202-1442 U.S.A. Company Perspectives: "When I created Chipotle in 1993, I had a very simple idea: Offer a simple menu of great food prepared fresh each day, using many of the same cooking techniques as gourmet restaurants. Then serve the food quickly, in a cool atmosphere. It was food that I wanted, and thought others would like too. We've never str…
980 Hammond Drives N.E., Suite 1100 Atlanta, Georgia 30328 U.S.A. Company Perspectives: The Church's concept has always been based on the philosophy of simplicity of operation, starting with a limited menu, equipment designed to do one thing well, people trained to do one thing well and control of operational costs. A division of AFC Enterprises, Inc., Church's Chicken owns and franchises more th…
936 North 34th Avenue Seattle, Washington 98103 U.S.A. Company Perspectives: The Cinnabon experience includes World Famous Cinnamon Rolls which delight guests with swirls of light, moist dough, filled with lots of thick brown sugar and Makara cinnamon, then topped with freshly made cream cheese frosting. The rolls are served within 30 minutes of the oven. Cinnabon's "guest-first" culture, born ou…
801 Deming Way Madison, Wisconsin 53717 U.S.A. Company Perspectives: Country Kitchen is where our guests feel like they're coming home, th e food is always fresh, the smiles stretch a country mile, and breakf ast can be anytime of the day. Country Kitchen International, Inc. (CKI) operates a chain of about 1 70 Country Kitchen restaurants that are located in 26 states. The fir m owns about three …
540 Water Street Prairie du Sac, Wisconsin 53578 U.S.A. Culver's Franchising System, Inc. operates a chain of casual restaurants called Culver's Frozen Custard. The company began with a single restaurant in Sauk City, Wisconsin, and as of 2003 had roughly 200 stores, almost all run as franchises. Most Culver's restaurants are found in the Midwest, though the company also has outposts in Texas and…
2481 Manana Drive Dallas, Texas 75220 U.S.A. Company Perspectives: Basically, a concept that was created in 1982 and has continually evolved is still best described with the same line we've always used--"There's no place quite like it." From our hand-crafted World Class Pocket Billiard Tables to the vast array of games in our Million Dollar Midway, D & B was created to provide one of the most uni…
25521 Commercentre Drive Lake Forest, California 92630 U.S.A. Company Perspectives: Del Taco offers menu items that appeal to a broad range of tastes with a strong emphasis on quality and value. The menu includes tacos, burritos, quesadillas, nachos, world famous crinkle cut fries, Double Del Cheeseburgers, shakes, and breakfast burritos with new tastes introduced regularly. Each item is made to …
12200 Stemmons, Suite 100 Dallas, Texas 75234 U.S.A. Company Perspectives: "El Chico is committed to provide uncompromising personalized service to each guest through superior operational execution, resulting in increased sales and profits." One of the largest Mexican dinner house chains in the United States, El Chico Restaurants, Inc. operates El Chico restaurants throughout the southwestern and…
3 Monkspath Hall Road Solihull West Midlands B90 4SJ United Kingdom Company Perspectives: The Company continues to invest substantial capital, alongside our licensees, to further enhance the estate quality. Enterprise Inns plc is the United Kingdom's largest pub company, boasting a portfolio of more than 5,300 pubs across Great Britain. Unlike most of its competitors, Enterprise has long eschewed…
7657 Anagram Dr. Eden Prairie, Minnesota 55344 U.S.A. Company Perspectives: Our mission: 'Be Famous.' Famous Dave's of America is committed to creating environments that transcend current restaurant offerings by serving the highest quality, flavor intense foods in surroundings that are stimulating, interesting, and fun. We will be guided by our values and beliefs, creating a culture of productive…
1218 Third Street Promenade Santa Monica, California 90401-1308 U.S.A. Company Perspectives: At Fatburger, we've been doing things our own way since 1952. Making custom burgers, one at a time, for individuals like you. Fatburger Corporation, based in Santa Monica, California, operates and franchises more than 50 hamburger restaurants located in Arizona, California, Colorado, Florida, Nevada, and …
2470 Palumbo Drive Lexington, Kentucky 40509 U.S.A. Company Perspectives: Our vision is to become "America's Favorite Italian Family Restaurant Company." This is one heck of a goal, but read closely. We don't wan t to be the biggest for the sake of being big; we simply want to be t he best. We strive toward this goal everyday and support it through g uiding philosophies and values that together f…
2470 Palumbo Drive Lexington, Kentucky 40509 U.S.A. Company Perspectives: Fazoli's management believes its greatest assets are its food and service along with exceptional value. Most items are priced under $4 and all are made fresh, never frozen and reheated. Fazoli's Systems, Inc. is the operator and franchiser of an Italian fast-food restaurant chain in the United States under the name Fazoli's…
7578 Trade Street San Diego, California 92121 U.S.A. Company Perspectives: Daphne's Greek Café is dedicated to serving the fresh, bold flavors of contemporary Greek cuisine in a warm and friendly atmosphere at reasonable prices. Fili Enterprises, Inc., operates a chain of more than 50 fast-casual Greek restaurants called Daphne's Greek Café. The restaurants are located in California, offering a…
2901 Tasman Drive, Suite 109 Santa Clara, California 95054-1169 U.S.A. Company Perspectives: Fresh Choice's goal is to create a distinct dining experience that combines the selection, quality, and ambiance of full-service, casual restaurants with the convenience and low-price appeal of traditional buffet restaurants. Now entering its second decade, California-based Fresh Choice, Inc. is a chain o…
100 Moody Court Thousand Oaks, California 91360 U.S.A. Company Perspectives: Baja Fresh is all about choices that fit the way you eat. A subsidiary of Wendy's International, Inc., Fresh Enterprises, Inc. is a Thousand Oaks, California-based company that operates the Baja Fresh Mexican Grill chain of more than 300 fast-casual restaurants located in some 26 states and Washington, D.C. Baja Fresh tr…
1855 Boston Road Wilbraham, Massachusetts 01095 U.S.A. Company Perspectives: What sets Friendly's apart from its competitors is its unparalleled reputation for premium frozen desserts and toppings. After all, Friendly's began over 60 years ago as an ice cream shop. Even though its founders, the Blakes, added hamburgers to the Friendly's menu early on, for most customers through the decades, a tri…
1855 Boston Road Wilbraham, Massachusetts 01095 U.S.A. Company Perspectives: Our vision is to be the leading casual full service restaurant/ice cream shoppe and premium retail ice cream brand in the Eastern United States--known for operations excellence, great signature foods, famous ice cream shoppe desserts, sparkling clean facilities, prompt, friendly service and dedicated, talented people--re…
2800 Gilbert Avenue Cincinnati, Ohio 45206 U.S.A. Company Perspectives: Our mission is to be a respected leader in the food service and hospitality industries. We guarantee our customers quality products that provide real value, with the service they expect, in clean, pleasant surroundings. We dedicate ourselves to sound management practices and effective human relations, while returning maximum …
17180 Bernardo Center Drive San Diego, California 92128 U.S.A. Company Perspectives: Since the opening of its first Souplantation in 1978 in San Diego, California, Garden Fresh Restaurant Corporation has expanded to 61 salad buffet restaurants with locations in Southern California, where they are known as Souplantation, and in Northern California and ten other states, where they are known as Swee…
Balsberg, P.O. Box QV CH-8058 Zurich-Airport Switzerland Company Perspectives: We have shared beliefs, consistent standards and common systems. Our main focus is airline catering and related business activities. We will develop new business opportunities where we can take advantage of our core competencies. Customers prefer us because our passion shines through everything we do. We are dedicated …
5151 Glenwood Avenue, Suite 300 Raleigh, North Carolina 27612 U.S.A. Company Perspectives: At Golden Corral restaurants, our goal of pleasing each and every guest is made possible through the dedicated efforts of our caring and knowledgeable co-workers. Since the beginning, they have been preparing and serving the highest quality food at reasonable prices in a clean, friendly atmosphere thereby f…
35 Braintree Hill Office Park Braintree, Massachusetts 02184 U.S.A. Company Perspectives: The first Ground Round restaurant opened its doors in 1969. Though much has changed since then, the goal has always been a friendly neighborhood-style eating and drinking place that features great food, moderately priced, served in a casual, comfortable and fun atmosphere where friends and family could gathe…
6100 Old Park Lane Orlando, Florida 32835 U.S.A. Company Perspectives: Throughout its history, Hard Rock Cafe has been governed by a guiding service philosophy--'Love All-Serve All.' HRC is a place where all have always been welcome, regardless of age, sex, or class. This unconditional welcoming hand, first extended by Messrs. Tigrett and Morton, continues today as integral to Hard Rock's present…
Company Perspectives: Our mission is to "serve with love." Our mission includes serving our guests, employees, and communities with love. We promise you an experience like nowhere else in all our restaurants. This experience includes the taste of a full service restaurant, the convenience of fast food and the welcome of home. We invite you to expect and demand the best. And that way, we are alway…
2701 North Rocky Point Drive, Suite 300 Tampa, Florida 33607 U.S.A. Company Perspectives: We are a casual dining microbrewery restaurant that offers high quality menu items in a relaxed atmosphere featuring signature dishes that are created from fresh ingredients and prepared in a display style kitchen that allows you to view the cooking process. We complement the made-from-scratch food by offeri…
170 Patchway Road Duncansville, Pennsylvania 16635 U.S.A. Company Perspectives: Hoss's Steak and Sea House is family dining featuring fresh-cut steaks, savory seafood, and tender chicken entrees ... all cooked to order! With its headquarters located in Duncansville, Pennsylvania, Hoss's Steak and Sea House Inc. is a privately owned chain of more than 40 family-style restaurants in a territory tha…
4199 Campus Drive, 9th Floor Irvine, California 92715 U.S.A. Company Perspectives: In-N-Out Burger exists for the purpose of: 1. providing the freshest, highest-quality foods and services for a profit and a spotless, sparkling environment whereby the customer is our most important asset; 2. providing a team-oriented atmosphere whereby goal-setting and communications exist and providing excellent …
7505 Metro Boulevard P.O. Box 39286 Edina, Minnesota 55439 U.S.A. Company Perspectives: The DQ tradition you grew up with is continuously growing as new locations are opening in both new and existing markets. Our brands--Dairy Queen, Orange Julius and Karmelkorn--have very high favorable consumer awareness. Most importantly, we thrive because of our hard-working franchisees. The vast majority of …
3401 West End Avenue Nashville, Tennessee 37203 U.S.A. Company Perspectives: We do not take any shortcuts in product preparation. We have but one objective and that is to provide guests with outstanding service, quality food and good value! J. Alexander's Corporation is a Nashville, Tennessee-based chain of 27 full-service, casual dining restaurants (as of December 28, 2003), located in a dozen s…
17100 17th Street San Francisco, California 94103 U.S.A. Company Perspectives: We believe that food choices have a clear impact on personal well-being--as well as the health of our communities and planet. Based in San Francisco, Jamba Juice Company has more than 350 company and licensed stores spread across 23 states and the District of Columbia that serve some 20 varieties of smoothies, 24 to 32…
12711 Ventura Blvd., Suite 400 Studio City, California 91604 U.S.A. Company Perspectives: Jerry's Famous Deli Inc. continues to search for prime locations appropriate for its customer base and to develop them into restaurants, both in the Southern California and Southern Florida areas, as well as new areas, while continuing to provide quality food and service in its existing restaurants. Jerry's …
26970 Aliso Viejo Parkway, Suite 100 Aliso Viejo, California 92656 U.S.A. Company Perspectives: Johnny Rockets was founded on the belief that everyone deserves a pla ce where they can escape today's complicated world and experience the food, fun and friendliness reminiscent of feel-good Americana. On Ju ne 6, 1986, the first Johnny Rockets opened on trendy Melrose Avenue in Los Angeles, offering …
P.O. Box 32070 Louisville, Kentucky 40232 U.S.A. KFC Corporation is the largest fast-food chicken operator, developer, and franchiser in the world. KFC, a wholly owned subsidiary of PepsiCo, Inc. until late 1997, operates over 5,000 units in the United States, approximately 60 percent of which are franchises. Internationally, KFC has more than 3,700 units, of which two-thirds are also franchised.…
11075 Santa Monica Boulevard, Suite 225 Los Angeles, California 90025 U.S.A. Company Perspectives: Koo Koo Roo appeals to a wide range of people who look for good tasting, freshly prepared, moderately priced food, and who also appreciate menu items that are wholesome and healthy. The sights and smells of fresh food preparation, such as turkey carving and salad tossing, are displayed in glass-encl…
P.O. Box 83 Winston-Salem, North Carolina 27102 U.S.A. Company Perspectives: Krispy Kreme is one of the world's leading producers of doughnuts, selling more than three million doughnuts a day and more than one billion a year. In fact, Krispy Kreme is the largest maker of yeast-raised doughnuts in the world--pastries that are distinctively light and full of flavor. Krispy Kreme Doughnut Corporatio…
370 Knollwood St., Suite 500 Winston-Salem, North Carolina 27103-1880 U.S.A. Company Perspectives: Strategic Philosophy: All products we make in our stores will have a taste and quality that are second to none. The starting point in controlling product quality is controlling the quality and freshness of the ingredients. We will be thoroughly prepared to execute growth initiatives when they become…
1510 West Loop South Houston, Texas 77027-9503 U.S.A. Company Perspectives: Our objective is to develop and operate a nationwide system of restaurants that offers customers a fun dining experience, creates a loyal customer base that generates a high level of repeat business and provides superior returns to our investors. By focusing on the food, value, service, and ambiance of a restaurant, we st…
980 N. Michigan Avenue, Fourth Floor Chicago, Illinois 60611 U.S.A. A fast-growing foodservice operator based in Chicago, Levy Restaurants L.P. operates nearly two dozen restaurants in the United States and provides specialty concessions to an equal number of sports complexes, amusement parks, and convention centers. Levy Restaurants began as a traditional restaurant operator, developing popular …
2211 Woodward Avenue Detroit, Michigan 48201 U.S.A. Little Caesar Enterprises, Inc. owns, operates, and franchises Little Caesars Pizza, a predominately carryout chain of pizza and related food products. Best known for its goofy commercials touting two pizzas for the price of one with the tag line "Pizza! Pizza!," Little Caesar's credo is simple: better pizza, and more of it for every dollar spen…
224 East Douglas Avenue, Suite 700 Wichita, Kansas 67202 U.S.A. Company Perspectives: Lone Star Steakhouse & Saloon is a unique category of restaurants offering higher-quality service and food than existing chain or independent restaurants. We believe that this niche is a dynamic growth area within the restaurant industry that offers significant growth opportunities for Lone Star. We believe that…
101 Yorkshire Blvd. Lexington, Kentucky 40509-1988 U.S.A. Company Perspectives: The first Long John Silver's Fish 'n' Chips opened in 1969 in response to growing consumer demand for quick-service seafood. This new approach gained overwhelming acceptance and has led to bold modern restaurants and a menu that meets the taste of today's consumers. Our promise, to provide each guest great tasting, re…
101 Jerrico Drive Lexington, Kentucky 40509 U.S.A. Long John Silver's Restaurants Inc. is the country's largest quick-service seafood restaurant chain, with around 71 percent of the estimated $1.3 billion market. With headquarters in Kentucky and divisional offices Atlanta, Dallas, and Kansas City, the company oversees a network of over 1,400 restaurants, 480 of which are franchises, in the Unite…
2211 Northeast Loop 410 P.O. Box 33069 San Antonio, Texas 78265-3069 U.S.A. Company Perspectives: Recipe for Success. Take liberal quantities of: Luby's Fresh Foods and Variety. Add large portions of: Luby's Organization and Entrepreneurship. Fold in: Luby's Ability to Choose and Train Good People. Season with: Luby's Convenience and Service. Top with: Luby's Dedication to Public Service Luby's …
1100 Town and Country Road Suite 1300 Orange, California 92668-4626 U.S.A. Company Perspectives: Our dedication remains to deliver the freshest and best tasting pies Marie Callender's Restaurant & Bakery, Inc. is one of the largest restaurant and bakery chains in the western United States. Recognized as a premier pie making enterprise, the company's 156 restaurants, 56 franchises, and several sma…
Marriott Drive Washington, D.C. 20058 U.S.A. Company Perspectives: Of the many distinguishing qualities that define Marriott International and contribute to its success, perhaps the most notable is the company's spirit to serve, a core value shared by 192,000 Marriott associates worldwide. Marriott International, Inc.--formed in 1993 when Marriott Corporation split into two separate companies--is…
30100 Telegraph Road, Suite 251 Bingham Farms, Michigan 48025 U.S.A. Company Perspectives: Matt Prentice Restaurant Group (MPRG) offers fine dining, unique atmosphere and impeccable service within an array of fine dining, casual and deli restaurants located in southeastern Michigan. MPRG is also Michigan's largest privately owned caterer, with a variety of facilities accommodating events for seve…
4849 Evanswood Drive Columbus, Ohio 43229 U.S.A. Company Perspectives: "Max & Erma's mission is to be the best restaurant in each of the markets we serve by delivering quality food with personable service in a casual, comfortable and fun atmosphere." Headquartered in Columbus, Ohio, Max & Erma's Restaurants Inc. is a 41-unit chain of eponymous eateries located in major metropolises in Illinois, I…
4441 South 72nd East Avenue Tulsa, Oklahoma 74145-4692 U.S.A. Company Perspectives: Over the years, Mazzio's and Zio's have continually received consumer awards for "Best Tasting Pizza" and "Best Italian Restaurant" from r estaurant, news and city publications. This performance is testament to Selby's commitment to use only the finest ingredients in his resta urants. Mazzio's Corporation is a pri…
720 SW Washington Street, Suite 550 Portland, Oregon 97205 U.S.A. Company Perspectives: The McCormick & Schmick's mission: Offer excellent, fresh regional seafood served in a traditional manner and a "customer is always right" attitude. Empower managers to create initiative and autonomy. Have tremendous faith in your employees. Believe in flexibility and evolve in the markets you're in in order t…
McDonald's Plaza Oak Brook, Illinois 60523-2199 U.S.A. Company Perspectives: McDonald's is the world's leading food service organization. We generate more than $40 billion in Systemwide sales. We operate over 30,000 restaurants in more than 100 countries on six continents. We have the benefits that come with scale and a strong financial position. We own one of the world's most recognized and resp…
1624 NW Glisan Street Portland, Oregon 97209 U.S.A. Company Perspectives: McMenamins continues to create imaginative and comfortable gathering spots for friends and family, throwing in unexpected turns of fun whenever possible. From staying overnight in a former Kennedy Elementary School classroom to taking in the majestic 360-degree view from the Hotel Oregon's Rooftop Bar, to dancing on the Cry…
1 Meadowlands Plaza East Rutherford, New Jersey 07073 U.S.A. Metromedia Companies evolved over the course of its relatively brief history from a small, publicly held television and radio company into one of America's largest private partnerships. In 1995, the restaurant and communications conglomerate was controlled by John Kluge, an octogenarian multibillionaire. At that time, over half of Metro…
1 Meadowlands Plaza East Rutherford, New Jersey 07073 U.S.A. Founded by venture capitalist John Kluge, Metromedia Company is a private holding company for AboveNet, Inc. (formerly Metromedia Fiber Network), Metromedia International Group, Inc., and Metromedia Restaurant Group. AboveNet is a leading provider of fiber-optic network infrastructures enabling high-speed information exchange in 12 key …
Michaelkirchstrasse 17 D-10179 Berlin Germany Company Perspectives: MITROPA bears its destiny in its name: Middle European Sleeping and Dining Car Company. This description is, we admit, a bit too narrow, considering our many activities in addition to the railroad. But it shows that MITROPA was already seen as an internationally active enterprise when it was founded more than 80 years ago. Today …
4721 Morrison Drive P.O. Box 160266 Mobile, Alabama 36625 U.S.A. One of the companies responsible for bringing the cafeteria concept of dining to the Southern United States, Morrison Restaurants Inc. evolved from one cafeteria in Mobile, Alabama, into a network of cafeterias and casual and family-dining restaurants composing a $1.2 billion food-service empire. Through one of its two main operatin…
246 Industrial Way West Eatontown, New Jersey 07724 U.S.A. Company Perspectives: The thoroughness New World brings to the coffee selection process is unique. After the harvest of each coffee variety, we collect samples of green (unroasted) coffee from our sources. We are only interested in the highest grades, and advise our sources to send us only the best they have. Numerous samples are gathered…
1114 First Avenue New York, New York 10021 U.S.A. Company Perspectives: We strive to provide a consistent, high-quality dining experience in order to foster customer satisfaction and brand loyalty. To achieve this goal, we focus on providing our customers with attentive and professional service by training and encouraging our employees to exceed guests' expectations. The New York Restaurant Group…
1 Virginia Avenue Indianapolis, Indiana 46204 U.S.A. Operating a chain of casual dining restaurants in the Midwest, Noble Roman's Inc. is known primarily for its pizza and offers a broad selection of toppings and crust styles to be enjoyed at the restaurants as well as through carry-out and home delivery services. In 1995 the Noble Roman's chain included 80 restaurants located in Indiana, Ohio, M…
720 West 20th Street Pittsburg, Kansas 66762 U.S.A. Company Perspectives: What we stand for: The Best Pizzas. We are committed to being the leading pizza provider in every market by making and serving the best pizza in America, providing our customers with outstanding service and providing our employees the resources necessary for success. NPC International, Inc. is the largest franchisee of Pizz…
3038 Sidco Drive Nashville, Tennessee 37204 U.S.A. Company Perspectives: The commitment to quality drives everything we do at O'Charley's, Ninety Nine, and Stoney River. It is evident in the smiling faces of our servers; the fresh and specialty items for which we are famous; and the broad appeal of our appetizers, entrees, and desserts. Most of all, it is expressed by the trust our customers plac…
1730 Rhode Island Avenues, NW, Suite 900 Washington, D.C. 20036 U.S.A. Company Perspectives: The Palm restaurant is the oldest family-owned white tablecloth restaurant to expand across the United States and still maintain family ownership. Palm Management Corporation operates 30 upscale steakhouses in major U.S. cities, Mexico, and Puerto Rico, as well as a pair of inns located in the Hamptons ar…
899 El Cerito Street South Pasadena, California 91030 U.S.A. Company Perspectives: Every year, Panda makes it a mission to focus on one very important aspect of our recipe for success. Whether the spotlight is on food excellence, outstanding service or enhanced teamwork, each Panda employee becomes dedicated in a special way to making that focus a priority during the year. ... We at Panda truly b…
6710 Clayton Road Richmond Heights, Missouri 63117 U.S.A. Company Perspectives: The enjoyment of fresh bread is at the heart of our success. Our talent, expertise, and efforts are directed toward providing our customers a friendly gathering place in which to relax and share the tradition of fresh-baked bread every day, as well as offering ways to extend the tradition to their family table with ou…
2002 Papa John's Boulevard P.O. Box 99900 Louisville, Kentucky 40299-2334 U.S.A. Company Perspectives: Papa John's is the most quality-focused pizza company in the world with a simple formula for success: focus on one thing and do it better than anyone else. By keeping the menu simple and by using only superior-quality ingredients, Papa John's is able to focus on the quality of our products. This…
8000 NE Parkway Drive Suite 350 Vancouver, Washington 98662 U.S.A. Company Perspectives: It is the energy and entrepreneurial spirit of our franchisees that makes Papa Murphy's the innovative and customer centered organization that it is. Operating out of Vancouver, Washington, Papa Murphy's International, Inc. is a privately held pizzeria chain devoted to the "take-and-bake" concept, in which cu…
6075 Poplar Avenue, Suite 800 Memphis, Tennessee 38119 U.S.A. Company Perspectives: Perkins is a mid-scale family restaurant company serving abundant portions of good food featuring signature items for breakfast, lunch and dinner while guaranteeing great service in a comfortable, friendly atmosphere. With our employees and franchisees, we will deliver the "Perkins Promise" and provide a competiti…
3232 Sherwood Forest Boulevard P.O. Box 2467 Baton Rouge, Louisiana 70821 U.S.A. Company Perspectives: "It's the food. No, it's the people. It's the food and the people. At a time when people are eating out and taking out more and more, Piccadilly has all the ingredients for success. The flexibility of our menu, our years of cooking experience, our face-to-face contact with our customers--all hav…
9111 East Douglas Wichita, Kansas 67027 U.S.A. Pizza Hut Inc. is the largest pizza restaurant company in the world in terms of both the number of outlets and the percentage of market share that it holds. A subsidiary of PepsiCo, Inc., the company oversees more than 11,000 pizza restaurants and delivery outlets in 90 countries worldwide. In October 1997, the company expected to become a subsidiary…
3551 Plano Parkway The Colony, Texas 75056 U.S.A. Company Perspectives: Pizza Inn's driving force is its commitment to specialty pizzas, menu variety and value, and pizza dough quality. With its corporate headquarters located near Dallas, Pizza Inn, Inc. franchises and services some 450 Pizza Inn Restaurants, both in the United States and overseas. Domestically, Pizza Inns are found in 21 states,…
8669 Commodity Circle Orlando, Florida 32819 U.S.A. Company Perspectives: Planet Hollywood International, Inc. strives to act as a creator and developer of consumer brands that capitalize on the universal appeal of movies, sports, and other entertainment-based themes. Planet Hollywood International, Inc.--undergoing a major corporate restructuring in 2001--operates as the controlling body for ent…
P.O. Box 578 Dayton, Ohio 45401 U.S.A. Under the parentage of the Metromedia Company, Ponderosa Steakhouse is one of America's leading budget steak house chains. After 20 years of sometimes heated competition, Ponderosa was brought together with rival Bonanza under the corporate umbrella of John Warner Kluge's Metromedia Company. Each chains' profitability has historically been subject to the vag…
3820 Edison Lakes Pkwy. Mishawaka, Indiana 46545 U.S.A. Company Perspectives: Critical to the long-term success of our business is the Company's ongoing commitment to exceeding guests' expectations. Quality Dining is led by an experienced and focused management team with a passionate approach to serving our guests. We recognize that "hands-on" management style is crucial to maintaining the curren…
720 South Fifth Street Hopkins, Minnesota 55434 U.S.A. Company Perspectives: Rainforest Cafe, Wild Place to Shop and Eat, is a dynamic restaurant and retail environment which recreates a tropical rain forest. Imagine a tropical wonderland with cool mists that permeate through cascading waterfalls; crescendos of thunder and lighting; continuous tropical rain storms; huge mushroom canopies; animati…
8215 Roswell Road Building 200 Atlanta, Georgia 30350 U.S.A. Company Perspectives: We intend to provide hospitality that is attentive, caring and demonstrates and eagerness to please; hospitality seldom encountered in today's environment. Rare hospitality has been and will continue to be one of the keys to success for all our concepts. We are dedicated to this goal and confident that it is the fo…
5575 DTC Parkway, Suite 110 Greenwood Village, Colorado 80111 U.S.A. Company Perspectives: At Red Robin, we live, work and think "unbridled," a concept created in the high mountain desert of Idaho. After watching my son ride his beautiful and powerful horse, he then set this magnificent animal loose to run free in the meadow. Running ... floating above the ground with grace and speed ... it struc…
36 W. 44th Street, Fifth Floor New York, New York 10036 U.S.A. Company Perspectives: Restaurant Associates: a name that has been synonymous with exciting restaurant concepts and high quality foodservice for well over half a century. Based in New York City, Restaurant Associates Corporation (RA) is a subsidiary of Compass Group USA, a unit of the United Kingdom's Compass Group plc, the world's lar…
Suite 160 6600 North Andrews Avenue Fort Lauderdale, Florida 33309 U.S.A. Company Perspectives: The Roadhouse Grill concept offers a fun, value-oriented dining experience that features premium quality grilled entrees and friendly service consistent with the Company's motto, "Good Food and a Smile ... That's Roadhouse Style!" Roadhouse Grill, Inc. operates a series of more than 40 casual dining, f…
5995 Barfield Road Atlanta, Georgia 30328 U.S.A. Company Perspectives: Our Vision. ... To be the premier quick service food company in the world. Our Mission. ... Quality Food, Fast and Friendly. Our Purpose. ... To make money, have fun and make a difference in people's lives. Atlanta, Georgia-based RTM Restaurant Group is the largest operator of Arby's restaurants, with more than 780 franchised …
150 West Church Avenue Maryville, Tennessee 37801-4936 U.S.A. Company Perspectives: The foundation of our company is built around our mission: To Be The Best Where It Counts. Ruby Tuesday has proven its broad appeal, with a customer base that is a cross-section of the American people and with successful sites that range from the smallest towns to major metropolitan areas. Ruby Tuesday, Inc. is a …
3321 Hessmer Avenue Metairie, Louisiana 70002 U.S.A. Company Perspectives: The mission of Ruth's Chris Steak House is to build a growing, profitable restaurant business in which the highest standards of quality, value and hospitality are expressed. Ruth's Chris Steak House is an international chain of upscale restaurants. Various listings have placed Ruth's Chris among the best restaurants in the…
3938 State Street, Suite 200 Santa Barbara, California 93105 U.S.A. Santa Barbara Restaurant Group, Inc. (SBRG) owns or franchises three different restaurant chains: La Salsa (which specializes in moderately priced 'fresh mex' cuisine and of which there are about 100); Timber Lodge Steakhouses (in 20 locations); and Green Burrito restaurants (roughly 40 stand-alone eateries). SBRG also operates 2…
P.O. Box 10203 Stamford, Connecticut 06904 88 Gatehouse Road Stamford, Connecticut 06902 U.S.A. Service America Corp. is a leader in the highly competitive contract food service segment of the retail food industry. Service America has operations in 44 states and the District of Columbia and is ranked among the United States' top 20 retail food companies in annual sales. The company is the princip…
SFI House 165 Church Street East Woking Surrey GU21 1HJ United Kingdom Company Perspectives: We strive to maintain an ongoing commitment to: Excellence in customer care, value, and product choice; Highest housekeeping standards; Quality entertainment appropriate to out-of-home leisure; Success in every aspect of our business. Woking-based SFI Group plc is one of the United Kingdom's fastest-growi…
4180 Thunderbird Lane Fairfield, Ohio 45014 U.S.A. Company Perspectives: In 1949, on a hilltop overlooking Cincinnati, Ohio, Nicholas Lambrinides and his sons opened a small restaurant and began serving what would soon become a Cincinnati icon--Skyline Chili. The name came from the impressive view of the city's outline against the sky and has since become synonymous with a unique dish known as Ci…
101 Park Avenue Oklahoma City, Oklahoma 73102 U.S.A. Company Perspectives: For more than 40 years, Sonic has worked to build its dominant position in the drive-in restaurant business and create a franchise system that offers extraordinary entrepreneurial opportunities in the quick-service restaurant industry. Sonic Drive-Ins offer made-to-order sandwiches and feature signature items such as Extra…
402 West I-30 Garland, Texas 75043 U.S.A. Company Perspectives: Every day at Spaghetti Warehouse we roll hundreds of meatballs by hand. Sauces are prepared fresh from scratch following authentic Old World recipes. We use real domestic and imported cheeses in our recipes. Fresh vegetables and meats are purchased from local suppliers. Our lasagna is layer after layer of fresh meats, cheeses, noodle…
325 Bic Drive Milford, Connecticut 06460 U.S.A. Company Perspectives: We are committed to customer satisfaction through offering high quality food with exceptional service and good value. We take great pride in serving each other, our customers and our communities. We seek continuous improvement in all that we do. We value a sense of urgency and emphasize an innovative, entrepreneurial approach t…
440 Lawndale Drive Salt Lake City, Utah 84115-2917 U.S.A. Company Perspectives: "Summit Family Restaurants is committed to optimizing its value through continued growth in select family restaurant concepts and by continuously fine tuning its operations to maximize it operating efficiencies and unit margins. Summit is dedicated to increasing guest counts by assuring guests of the very best in fami…
17901 Von Karman Irvine, California 92714 U.S.A. Taco Bell Corp. is a California-based fast service restaurant chain that specializes in Mexican-style fast food. Taco Bell--with 1995 sales in the United States of $3.5 billion dollars--held the largest share of the Mexican-style restaurant market in the United States. In mid-1997 the fast food chain was owned by the giant PepsiCo empire and was ex…
8918 Tesoro Drive, Suite 200 San Antonio, Texas 78217 U.S.A. Company Perspectives: Our restaurants feature generous portions of freshly prepared Mexican food at an exceptional value. Infused with a festive Mexican theme, the interior and patio dining areas are a great place to relax with friends and family. Each day, Taco Cabana kitchens prepare by hand homemade tortillas, a variety of salsas, gr…
P.O. Box 1589 Cheyenne, Wyoming 82003 U.S.A. Taco John's International Inc. franchises and supports a chain of Mexican-style fast-food restaurants. In the mid-1990s the company was supporting more than 400 outlets in 30 states, and was centered in the upper Midwest and West. Through an emphasis on food seasonings, good service, and fair prices, the company has become the second-largest Mexican qu…
808 W. 20th Street Cheyenne, Wyoming 82001-3404 U.S.A. Company Perspectives: The Taco John's Brand Position: To adult Mexican food lovers who use fast food restaurants and are willing to pay a bit more to get larger portions, more variety, and fresh preparation, Taco John's offers higher quality, more authentic-tasting Mexican food than Taco Bell, served in a more personal and comfortable environ…
1100 TCBY Tower 425 West Capitol Avenue Little Rock, Arkansas 72201-3439 U.S.A. TCBY Enterprises Inc. is the first national frozen yogurt store chain. Borrowing a formula from the fast food industry, it has used franchising as a tool for explosive growth. Although some observers felt frozen yogurt to be merely a health food fad, TCBY's endurance, the proliferation of imitators, and the appearance…
6040 Dutchmans Lane, Suite 400 Louisville, Kentucky 40205 U.S.A. Company Perspectives: We wanted to provide a place that the whole family could enjoy. Texas Roadhouse is about a hearty, good meal with service that is friendly, energetic, and enthusiastic. Life should be fun--so the workplace needs to reflect that as well--and that is why we put our employees first. Texas Roadhouse, Inc. operates …
26950 Agoura Road Calabasas Hills, California 91301 U.S.A. Company Perspectives: We draw on a number of key elements--value, large portions, delicious food and beautiful decor.... These elements all come together to create an experience that is truly unique to the industry. The Cheesecake Factory Inc. manages a mid-priced, casual dining restaurant chain known for its elegant interiors and its div…
Porter Tun House 500 Capability Green Luton Bedfordshire LU1 3LS United Kingdom Company Perspectives: Our aim is to be the best pub and bar business in the UK. Our strategy is to grow the business both organically and by acquisition. Our investment programme combined with the commitment, quality and enthusiasm of more than 11,000 dedicated employees will make this happen. The Laurel Pub Company L…
500 Century Building 36 South Pennsylvania Street Indianapolis, Indiana 46204 U.S.A. Company Perspectives: What is Steak n Shake? A restaurant. And by that we mean a place where, instead of standing in line to order, you sit down. We serve you from a full menu including chili, melts, salads, soups, and club sandwiches. But we are most famous for Steakburgers. Why do we call them Steakburgers? Bec…
317 Kimball Avenue Northeast Roanoke, Virginia 24016 U.S.A. Company Perspectives: Our primary goal has always been to exceed our guest's expectations for both quality and service. Our restaurants strive to provide a relaxing, enjoyable dining experience in a friendly, family oriented atmosphere. The WesterN SizzliN Corporation, based in Roanoke, Virginia, operates and franchises several restauran…
1801 E. 79th St., Suite 27 Bloomington, Minnesota 55425 U.S.A. Company Perspectives: Timber Lodge Steakhouse, Inc. develops, owns and operates Timber Lodge Steakhouses. These are full-service, casual restaurants serving dinners of generous portions at moderate prices and featuring a "northwoods" atmosphere. The menu features steaks, prime rib, barbequed ribs, fresh seafood, chicken, pasta and spe…
9300 East Central Suite 100 Wichita, Kansas 67206 U.S.A. Company Perspectives: The company is committed to providing a superior experience that includes high quality menu items, a wide variety of domestic, imported, and premium beers, state-of-the-art audio and video systems and tournament-quality pocket billiard tables. These features, combined with the Company's focus on high level of customer …
26 Mosley Street Newcastle upon Tyne NE1 1DF United Kingdom Company Perspectives: Quite simply we are owners, designers and operators of atmospheric dr inking venues in which enjoyment flourishes. Ultimate Leisure, predominantly based in the North East of England, i s one of the most exciting and innovative bar operators in the countr y. The Company's philosophy is to identify under developed, pr…
100 Charles Park Road West Roxbury, Massachusetts 02132 U.S.A. Company Perspectives: Uno is well positioned for continued growth. We have established a distinctive niche in the restaurant industry, as the only full-service, casual dining restaurant with a signature product--Chicago deep-dish pizza. We have built on the widespread popularity of this product to broaden the appeal of our concept, wh…
100 Charles Park Road West Roxbury, Massachusetts 02132 U.S.A. Company Perspectives: Uno is well positioned for continued growth. We have established a distinctive niche in the restaurant industry, as the only full-service, casual dining restaurant with a signature product--Chicago deep-dish pizza. We have built on the widespread popularity of this product to broaden the appeal of our concept, wh…
5986 Financial Drive Norcross, Georgia 30071 U.S.A. Company Perspectives: Waffle House is truly a people-driven business. The Company's corporate philosophy is to serve folks on both sides of the counter--Customers and Associates. Waffle House Inc. operates a chain of about 1,400 Waffle House Restaurants located in 25 states. The restaurants, which are either company-owned or franchised, pride th…
One Independence Plaza, Suite 100 Birmingham, Alabama 35209 U.S.A. Company Perspectives: The Market Starts On Wall Street. Taste Starts At The Deli ... The Wall Street Deli. Wall Street Deli, Inc. operates a chain of 118 delicatessen-style restaurants under the Wall Street Deli banner. The company's delis are located in office buildings, serving a variety of made-to-order sandwiches, soups, and s…
4288 West Dublin-Granville Road Post Office Box 256 Dublin, Ohio 43017-0256 U.S.A. Company Perspectives: Our guiding mission is to deliver superior quality products and services for our customers and communities through leadership, innovation and partnerships. Our vision is to be the quality leader in everything we do. Our organization has a strategic vision focused on these core values: Quality:…
CityPoint One Ropemaker Street London EC2Y 9HX United Kingdom Company Perspectives: Our business is focused on growth sectors of the UK leisure market--lodging, eating out and active leisure. Our priorities, on behalf of our shareholders, are to grow our business and to achieve annual improvements in the return on their capital. We are doing this by: Growing the profitability, scale and market sh…
555 West Goodale Street Columbus, Ohio 43215-1171 U.S.A. Company Perspectives: White Castle Pledge: 'Serving the finest products, for the least cost, in the cleanest surroundings, with the most courteous personnel.' Considered the first fast-food hamburger chain and known for its unique steam-grilled patties, White Castle System, Inc. has long since been surpassed by the burger giants--McDonald's…
1250 4th Street, Suite 310 Santa Monica, California 90401 U.S.A. Company Perspectives: The name Wolfgang Puck, in the eyes of food lovers and experts alike, represents the ultimate in good cooking. That name now refers not only to the world-famous chef himself but also to the culinary empire he has built since the early 1980s: the group of fine dining restaurants through which he first rose to pr…
1441 Gardiner Lane Louisville, Kentucky 40213 U.S.A. Company Perspectives: Our passion, as a restaurant company, is to put a YUM on people's faces around the world, satisfying customers every time they eat our food and doing it better than any other restaurant company. A&W, KFC, Long John Silver's, Pizza Hut, and Taco Bell offer customers food they crave, comeback value, and customer-focused team…
